Teethu Thomas Email & Phone Number

Australia

Melbourne, Victoria, Australia

Singapore

Singapore

Bengaluru Area, India

• Overseen system performance lifecycle and identified key metrics for performance improvements. • Performed load tests to validate system performance and stability. • Provided technical assistance to improve system performance, capacity, reliability and scalability. • Coordinated and executed performance tests.• Reported project status to the stakeholders.• Documented the performance test cases and the test results

Pune Area, India

• Led a team of 20+ members • Mentored new associates joining the team• Created and tested programs to run as one time audits • Identified and fixed production issues as part of the weekend support• Estimated and assisted in development of small/medium sized projects.• Reviewed and conducted walk-thru’s of design documents and programs• Evaluated user requirements and suggested solution during functional requirement build phase• Designed small sized maintenance projects• Managed appraisals for a small group of associates from the team• Captured data for quality analysis

Greater Chicago Area

• Gathered requirement from the customer and reviewed functional requirement document for portfolio separation project.• Validated functional requirements built by other business analysts for larger projects, due to my subject matter expertise in the loan servicing system.• Participated in JAD (Joint Analysis and Design) discussions with business users & technical team, and suggested data extraction solutions for HSBC Canada’s modernisation project.• Built, organised and maintained project documents like design, technical specifications, integration test plan, implementation plan, weekly status report and project time tracker.• Reviewed design documents for portfolio separation project• Reported risks to the client teams• Conducted design and code walk thru’s with the client teams• Collaborated with database administrators on new DB2 table physical and logical modeling• Scheduled and verified new mainframe jobs/programs and made changes to current job scheduling.• Coordinated with the offshore team on delivering the projects• Managed the code package from creation till installation • Worked with release coordinating team on promoting the packages and components through different phases of the project release• Documented the projects

Pune Area, India

• Mentored and trained new associates on IMS and DB2• Evaluated the new application development and problem determinations tools (File Manager, IBM Debug tool and Fault Analyzer) to identify gaps before the implementation• Solved the high complexity technical issues for the team• Supported and solved problems with the production systems during disaster recovery drills.• Prepared and reported daily production batch status and also of the health of the system• Participated in requirements capture and design discussions for large projects• Created and tested programs for legacy mainframe based system• Created design documents

Greater Chicago Area

• Gathered business requirements from the clients• Estimated and scoped the project• Created detailed design documents for the offshore team• Conducted code review for coding standards and looked for code optimization opportunities• Conducted walk-thru and received sign off from the clients• Supported System Integration testing and User Acceptance testing• Reviewed the System Integration test results and Quality Assurance test results document• Supported production systems by solving the user incident tickets and production batch cycle• Supported legacy loan applications, bankruptcy, delinquency, and MIS reporting processes

Pune

• Designed programs for extracting data from the legacy system• Led a team of 8 members for a medium sized enhancement project• Coded and tested programs for extracting the data from legacy mainframe system• Reviewed the programs coded by junior associates• Tracked and fixed defects of the enhancement project• Created implementation plan for the project• Maintained the programs after implementation• Evaluated GUI based system (RDz) for its effectiveness to replace the green screen (3270 terminal) based mainframe tools.• Coded and tested programs for enhancement projects and also as part of system maintenance• Maintained and analyzed mainframe assembler programs • Analyzed legacy COBOL programs to fix the issues or defects• Created automation tools to improve the turnaround times of deliverables• Managed multiple batch cycles for the test systems• Supported batch cycles for data copy and data masking processes• Coded programs as part of an enhancement to the system• Enhanced the existing complex legacy programs• Debugged the complex code/programs to fix the issues • Worked with the distributed/ front end teams during hand shake testing• Tested and implemented the coded programs • Analyzed issues with the legacy mainframe system• Maintained existing programs and also changed programs as part of bug fixing• Designed and coded scripts and automated manual tasks to save time• Built tools to improve the productivity of the team