Delivering company strategies. Protect and grow Bunnings Brand by delivering a compelling in store experience for customers and engaging local community through a ‘We live here too’ attitude and execution. Continued improvement of Bunnings branding to ensure sustainable growth is achieved. Manage day to day operations of the store delivering a compelling customer experience through a friendly, helpful and knowledgeable team in a safe, full, clean and tidy environment daily. Key Result Areas:· Safety leadership· Team Development· Culture· Profitable Business· Community involvement· Instore vibe· Competitor activity· Business and Legal Compliance

Accountable for individual department within a Bunnings Warehouse, including retail sales, trade sales and commercial sales. Provided a constant example of outstanding service delivery, guiding the team to meet the same high standards. Coached and mentored team on the right service behaviours including full, clean and tidy. Key Result Areas:· Project managed the largest nationally store refit· Delivered in-house training programs and supported team to attend external training· Established and maintained relationships with trade customers to grow their business as well as that of the warehouse· Oversaw recruitment, training and induction of new team· Lead professional development with team performance appraisals

Working with and supporting non-for-profit organisations in the community. Ensured compliance and audit requirements completed for donations and Bunnings Community BBQ standards met each week. Event management for in-store events, opening events and organising out of store events including NAIDOC week and Telethon. Presenting and communicating with team to ensure trade and store events success. Managed celebrities in store for meet and greet for customer experience. Ensured a safe and WH&S compliance work environment including working with children compliance. Update website with events and activities and supporting online footprint with advertising.

Provided high-quality and comprehensive account management. Overseeing client communication and resolving conflict. Preparing proposals for new and existing clients for online and press advertising needs. Identified, acted on and nurtured new business opportunities. Planning and executing advertising schedules. Meeting weekly production deadlines. Maintaining relationships with influential businesses and groups.

Client service and presenting proposals for advertising opportunities. Understanding technical requirements of print and press. Managing quality control of artwork for publishing. Adhering to deadlines and maintaining relationships with publishers nationally. Managing agency’s proofing, scanning, stock photography, quoting/purchasing and language translation requirements.