▪ Create job descriptions and establish key performance indicators for each operational division▪ Develop training materials to measure KPIs for regional heads.▪ Analysis, evaluation, and supervision of the employees' BPJS program.▪ Responsible for manpower planning and job evaluation in the region (Operation and Technical Division)▪ Conduct research on the causes of accidents on all existing bus routes.

● Built a new sub division, social media and supervised 2 staff (CS Complaint & CommunityCommunicator).● Develop key performance indicators (KPIs), standard operating procedures (SOPs), andguidebooks for social media divisions.● Administrating psychological testing on potential hires.● Interviewed over 400 potential checker● In charge of the online employee recruiting pipeline.● Absence administration and employee work period extensions in branch pools● Assisting with HRD issues like calculating severance pay, conflict resolution, and busdriver recruitment.● Helping with BPJS employee issues and salary issues with branch pools.● Responsible for employee training materials and branch pool development evaluation.

▪ Built a new subdivision, social media division.▪ Responsible for all company social media, including Instagram, Tiktok, and a Facebook Group.▪ Manage and direct the social media accounts of 16 company branches.▪ Become a graphic designer for all of the company's demands.▪ Content creation, copywriting, and administration for the company's social media.▪ Create a live stream program with the board of directors and managers as a channel for company engagement with customers.▪ In charge of all electronic data in the branch Pool▪ Supervise over 80 road orders (SPJ) to determine the number of passengers and revenue received.▪ Assist in HR problems such as severance pay calculations, conflict resolution, and bus driver recruitment.

• In charge of 5 Regular Bus routes in the Central Pool's road warrant (SPJ) data.• Supervise over 80 road orders (SPJ) to determine the number of passengers and revenue received.• Assist in HRD problems such as severance pay calculations, conflict resolution, and bus driver recruitment.

1. Successfully checked the passengers on the bus.2. Advocating for troublesome passengers3. Assist field supervisors in creating regional reporting plans for the business.4. Successfully integrating the bus passenger checking system in the West Java region, creating modules, and socializing until the system operated efficiently.

• Create 48 pieces of social media content in a month• Content created is included in the ranking of the best posts (reach, impressions) last year.• Use Instagram stories and Instagram walking to interact with others.• Assist with social media promotions and application programs.• Produce reports on a weekly and monthly basis.

• In charge of all promotional designs that appear across all platforms, including blogs, mobile apps, Google advertisements, and social media.• Managed to boost content reach by 500 percent, impressions by 1000 percent, and content interaction by 2000 percent organically within a month while in control of all TiketKAI Instagram material.• Over the course of two months, I was in charge of all BebasBayar Instagram content and was able to improve Reach by 64.9 percent, Impression by 93.5 percent, and content interaction by 86.7 percent organically.

• Find over 30 candidates daily on Kalibrr, Jobs.id, LinkedIn, and other social media.• Review 1000 resumes in a month• Doing up to 28 interviews per month• Successful recruitment of 12 freelance sales representatives

• In charge of the online practical course (Psychological Assessment course: Observation and Interview)• Assist more than 40 students with preparation, strategies, and methodologies for performing research observations and interviews.• Responsible for reports on practicum activities and student assignments

• Project to create a spatial test for Junior High School (SMP) level• Passed 38 out of 40 questions, or 95% of the total number of serial, figural, and analogy problems asked.

- Creating personas and branding on Instagram - Creating social media marketing strategies and reports- Organically increased Instagram followers to hundreds of accounts over several months.- Create and organize Instagram content, advertisements, promotions, and photos.- Use Google Business to keep in touch with customers.- Achieved the goal of selling up to 100 pairs of shoes per month.

- Rebranding the cafe to make it more modern and relevant - Creating a social media marketing strategy - Organically increasing its Instagram followers to hundreds of accounts over several months- Creating and organizing content, advertisements, promotions, and photos for Instagram - Maintaining relationships with customers through Google Business

• Updating employment contract agreements for up to 90 people• Recapitulating overtime hours and daily to monthly salaries for employees of Jawa Timur Park 3 and Senyum World Hotel.• Create a proposal for an activity for the Jawa Timur Park 3 employee bonding event.• Checking permits for all employees of Jawa Timur Park 3.• Write an internship report on the evaluation of exhibitions with a family learning theme.

Student Employee at Pusat Sistem Informasi, Infrastruktur Teknologi, dan Kehumasan (PSIK)Faculty of Social and Political Science, Brawijaya University- Creating graphic designs for FISIP UB's social media, conferences, and events- In charge of designing promotional booklets for FISIP UB's post-doctoral programs.

Spatial Aptitude Test Writer- Drawing spatial aptitude test for middle school students- Drawing figural test to determine ability to manipulate objects, visualize movement and spot pattern between those shapes

- In charge of design and communication on Instagram- Designing merch for funding- Managing communication across multiple campuses