Kah Soon Teh
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Kah Soon Teh Email & Phone Number

Deputy Manager at Land Transport Authority (LTA) Singapore
Location: Singapore, Singapore, Singapore 7 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Land Transport Authority (LTA) Singapore
Role
Deputy Manager
Location
Singapore, Singapore, Singapore
Company size
4688 employees

Who is Kah Soon Teh? Overview

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Quick answer

Kah Soon Teh is listed as Deputy Manager at Land Transport Authority (LTA) Singapore, a company with 4688 employees, based in Singapore, Singapore, Singapore. AeroLeads shows a matched LinkedIn profile for Kah Soon Teh.

Kah Soon Teh previously worked as Assistant Manager at Land Transport Authority (Lta) Singapore and Assistant Manager at Raffles Medical Group. Kah Soon Teh holds Bachelor Of Arts - Ba, Mass Communication/Media Studies, 2Nd Upper Honours from Nanyang Technological University.

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Email format at Land Transport Authority (LTA) Singapore

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Land Transport Authority (LTA) Singapore

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Profile bio

About Kah Soon Teh

As a customer experience professional, I have served customers both on the front line and back end. Adept in handling different customers and adopting approriate communication styles, I strive to acheive customer centricity by providing timely resolutions to escalated feedback. Driving service excellence through analysing service quality data, developing service excellence strategies and engaging business stakeholders.

Current workplace

Kah Soon Teh's current company

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Land Transport Authority (LTA) Singapore
Land Transport Authority (Lta) Singapore
Deputy Manager
Singapore
Website
lta.gov.sg
Employees
4688
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Company profile
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7 roles

Kah Soon Teh work experience

A career timeline built from the work history available for this profile.

Assistant Manager

Current
Land Transport Authority (Lta) Singapore

Singapore

- Support LTA’s customer-centric objectives by ensuring that customer touch points are maintained and intuitive- Review and update customer communication materials (such as letter templates, SMSes, posters, escalated feedback replies) - Review LTA’s digital services’ user interface/user experience and digital content on LTA’s OneMotoring website.

Jan 2023 - Present

Assistant Manager

Raffles Medical Group

Singapore

- Overall management and monitoring of all feedback channels- Coordinating investigation and review with various business units on resolving escalated cases or appeals- Crafting and vetting of written responses to feedback- Training and guiding of executive’s case management - Overseeing all business units’ data reporting and analysis- Creation and.

Jul 2021 - Jan 2023

Senior Executive

Raffles Medical Group

Singapore

- Management of hospital daily cases and escalated feedback - Liaison between patients and business units- Crafting of written responses to resolve and mediate escalation - Analysis of service quality survey data- Development of service excellence handbook

Jul 2019 - Jul 2021

Executive

Raffles Medical Group

Singapore

- Daily case management of Inpatient, Specialist Outpatient and Accident&Emergency feedback- Liason with patients via phone calls and emails- Preparation of monthly feedback reports- In-person patient engagement at clinics and wards

Sep 2018 - Jul 2019

Client Services Associate

The Learning Lab, Singapore

Singapore

  • Maintain positive client relations via CRM and email
  • Resolve complaints cases and follow up on feedback in a timely manner
  • Implement improvements to customer experience
  • Customer service training for new staff
Jun 2017 - Sep 2018

Cabin Crew

Singapore Airlines

Singapore

  • Ensure full compliance of inflight safety
  • Adhere to security procedures
  • Provide premium service to passengers
Jul 2014 - Nov 2016
Team & coworkers

Colleagues at Land Transport Authority (LTA) Singapore

Other employees you can reach at lta.gov.sg. View company contacts for 4688 employees →

VS Vaishali Shah Vaishali Shah Colleague at Land Transport Authority (Lta) SingaporeMumbai, Maharashtra, India, India View → ZR Zaidani Ramli Zaidani Ramli Colleague at Land Transport Authority (Lta) SingaporeSingapore, Singapore, Singapore View → EP Esmond Pang Esmond Pang Colleague at Land Transport Authority (Lta) SingaporeSingapore, Singapore View → SS Samuel Soh Samuel Soh Colleague at Land Transport Authority (Lta) SingaporeSingapore, Singapore, Singapore View → LP Lip Pheng Yow Lip Pheng Yow Colleague at Land Transport Authority (Lta) SingaporeSingapore, Singapore View → ML Marc Lee Marc Lee Colleague at Land Transport Authority (Lta) SingaporeSingapore, Singapore View → WK Wei Kee Chng Wei Kee Chng Colleague at Land Transport Authority (Lta) SingaporeSingapore, Singapore View → SH Soon Huat Teh Soon Huat Teh Colleague at Land Transport Authority (Lta) SingaporeSingapore, Singapore View → BC Brendan Cai Brendan Cai Colleague at Land Transport Authority (Lta) SingaporeSingapore, Singapore View → CC Chuan Chee Yeo Chuan Chee Yeo Colleague at Land Transport Authority (Lta) SingaporeSingapore, Singapore View →
2 education records

Kah Soon Teh education

FAQ

Frequently asked questions about Kah Soon Teh

Quick answers generated from the profile data available on this page.

What company does Kah Soon Teh work for?

Kah Soon Teh works for Land Transport Authority (LTA) Singapore.

What is Kah Soon Teh's role at Land Transport Authority (LTA) Singapore?

Kah Soon Teh is listed as Deputy Manager at Land Transport Authority (LTA) Singapore.

Where is Kah Soon Teh based?

Kah Soon Teh is based in Singapore, Singapore, Singapore while working with Land Transport Authority (LTA) Singapore.

What companies has Kah Soon Teh worked for?

Kah Soon Teh has worked for Land Transport Authority (Lta) Singapore, Raffles Medical Group, The Learning Lab, Singapore, and Singapore Airlines.

Who are Kah Soon Teh's colleagues at Land Transport Authority (LTA) Singapore?

Kah Soon Teh's colleagues at Land Transport Authority (LTA) Singapore include Vaishali Shah, Zaidani Ramli, Esmond Pang, Samuel Soh, and Lip Pheng Yow.

How can I contact Kah Soon Teh?

You can use AeroLeads to view verified contact signals for Kah Soon Teh at Land Transport Authority (LTA) Singapore, including work email, phone, and LinkedIn data when available.

What schools did Kah Soon Teh attend?

Kah Soon Teh holds Bachelor Of Arts - Ba, Mass Communication/Media Studies, 2Nd Upper Honours from Nanyang Technological University.

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