Tehseen Mehdi Email & Phone Number

United States

- Lead the product function from ideation to deployment of company’s new employee engagement platform Radius™ with 5000 active users. Evangelize the vision and execution of Clinical Practice Management™ solution to small and medium sized healthcare customers across North America. - Develop a deep understanding of the company’s objectives from internal stakeholders, customers and external partners; build trust by maintaining an accurate and achievable roadmap. - Specialize in breaking down complex technologies into relatable narratives and adept at delving in-depth into a subject while examining it as part of a bigger picture. Analytical, methodical, and resourceful approach to problem solving, identifying and documenting root causes and corrective actions to meet short and long-term business and system requirements.- Live in-person and virtual product demonstrations to prospects and existing customers. Manage a team of three business analysts across multiple geographies.

Duluth, Georgia, United States

- Managed the execution of the requirements of company’s flagship products EnerGov® and Citizens Self Service® which provides the omni-channel digital experience for public sector. Customers include government agencies, states, counties, and districts in the US and Canada regions.- Wrote and describe user stories to scrum teams to build customer-driven features that provide value. Maintain and prioritize the product backlog.- Conducted system demos and training sessions to demonstrate product features to internal stakeholders and external customers. - Defined data mapping process with the business using crosswalk file, wrote SQL Queries for testing. Performed root cause analysis on customer support issues.

Atlanta, Georgia, United States

- Created wireframes, author product requirements, work with engineering to balance functionality and feasibility, and managed project timeline to modernize the Georgia Medicare and Medicaid HealthTM systems.- Performed gap analysis by identifying existing technologies and subsequently documented the enhancements to meet the end state requirements. Wrote SQL/Oracle queries in relational database applications for backend testing and to verify the database updates.- Monitored the client acceptance testing and identify test scenarios. Perform root cause analysis on production defects. Generated management reports on weekly and monthly basis.- Coordinated production reviews, sign off on the stability of all newly released projects into production, and completed a transition to operations for ongoing support.