Tehseen Waheed Email & Phone Number

Lahore, Punjab, Pakistan

• Implementation of Microsoft Office 365, migrate all user’s data from Gsuite to O365 platform.• Managed and administered Office 365 suite for 50 of users, ensuring smooth operation and maximizing productivity.• Install the development-related tools and collaborate closely with the development team.• Diagnosing and resolving technical issues of user via phone, email, or in-person. • Providing support for networking, software, hardware-related issues, including computer/laptop peripherals, printers, scanners, and other IT equipment.• Coordination with Vendors for controlling costs, reducing vendor-related risks and ensuring service delivery on time.• Manage the detailed inventory record of all IT accessories.

Okāra, Punjab, Pakistan

• Installation and Implementation of VMware EsXi 6.7, Domain Server & Backup Server.• Virtual Machines Backup, Systems back-up and recovery management.• Installation, configuration and Implementation of Open-Source Firewall (pfSense).• Upgrading the Systems & LAN Network for implementation of SAP.• Supervising the administration of systems and servers related network to ensure availability of services to authorized users.• Troubleshoot and resolve computer & network related issues when contacted by clients by providing both on-site and remote support.• Helping users with data backup procedures and assisting in data recovery efforts when necessary.• Responsible for e-mail administration, configuring outlook and web emails on desktop & laptop’s.• Upgrading the CCTV network and security system and resolved CCTV and surveillance problems• Hands on experience on NVR and DVR.• Installation and configuration of UBNT wireless sending and receiving devices for long distance network.

Phool Nagar, Punjab, Pakistan

• Planning and supporting network and computing infrastructural requirements.• VMware Installation, configuration and management.• Virtual Machines Backup and recovery management.• IP Management, LAN implementation & troubleshooting.• Assisting with network connectivity issues, such as Wi-Fi problems, Ethernet connectivity, and network printer setup.• Security Camera Configuration, Installation and Access Control.• Sound knowledge of DVR, NVR and UBNT wireless devices.• Management of all system back-up and restoring protocols, take backup of systems and laptops through KLS software on daily or weekly basis.• Manages user accounts, permissions and Email Configuration.• Maintaining Network of about 100 plus nodes.

Okāra, Punjab, Pakistan

• Installing and configuring computer hardware, software, systems, networks printers, and scanners.• Installation of Window XP, Window 7, Window 8.1 and Window 10.• LAN implementation & troubleshooting.• Data Entry.• Router’s configuration.• Network Security.