Teila Irvine Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

London, United Kingdom

As HR assistant I was responsible for providing the HR team with a high level of administrative support. Duties include:- Updating and maintaining all personal records, including periodic audits - Working with external payroll provider and processing payroll monthly for UK offices - Pre-employment reference & security checks- Facilitating new employee on-boarding & holding HR inductions for employees on their first day- Preparing & issuing employment contracts to new employees- Ensuring correct immigration eligibility documentation is obtained for all employees- Providing assistance with HR queries and ensuring a timely response- Assisting with administration of employee benefit schemes- Maintaining up to date information on notice boards, media platforms etc- Coordinating and conducting where necessary, meetings, exit interviews, disciplinary hearings- Identifying data protection risks & implementing new GDPR policies. - Process mapping to ensure that current HR processes remain efficient and updated as the company continues to grow- Supporting the HR team by providing insights on people data and metrics

Sunshine Coast, Australia

In addition to general retail duties, as assistant manager I was responsible for:- Liaising between the store manager and the team to ensure results were delivered- Training & development of the team- Key point of contact for any inquiries, complaints, and customer service issues.- Ensured compliance with safety and loss prevention policies- Acting up as store manager when manager was absent- Providing an exceptional experience for all customers and account holders.

Sunshine Coast, Australia

Responsible for managing all aspects of the store. This included:- Daily operations and providing exceptional customer service- Profit and loss management as well as setting, monitoring, and driving sales goals- Managing and maintaining strong relationships with account holders such as schools- Recruitment, training and development- Ensuring compliance with organisational guidelines- Creating and implementing effective merchandising strategies- Organising a variety of events such as author signings and book clubs- Responsible for daily & monthly administrative reports

Graduate Diploma In Psychology

Bachelor Of Business, Human Resources

Minors: Management & Marketing

International Baccalaureate Diploma