Teisha Wallace Email & Phone Number

Birmingham, Alabama, United States

Virginia Natural Gas provides clean, safe, reliable and affordable natural gas service to more than 300,000 commercial, industrial and residential customers in southeastern Virginia.Responsible for supporting, developing and executing internal and external communications, including outreach and education on safety initiatives, infrastructure projects, community and corporate citizenship, customer communications, employee messaging and sustainability initiatives.• Write and edit… Show more Virginia Natural Gas provides clean, safe, reliable and affordable natural gas service to more than 300,000 commercial, industrial and residential customers in southeastern Virginia.Responsible for supporting, developing and executing internal and external communications, including outreach and education on safety initiatives, infrastructure projects, community and corporate citizenship, customer communications, employee messaging and sustainability initiatives.• Write and edit communication campaigns and plans to promote company programs and initiatives to external audiences.• Boost the useability and messaging of the Virginia Natural Gas website by writing and editing copy based on the latest energy-industry trends and web technologies; determine more user-friendly designs and layouts to enhance customer experience and search engine optimization.• Develop and edit digital and print copy to advertise and promote the company’s sustainability initiatives, customer-focused programs and community impact. • Ensure brand awareness of Virginia Natural Gas to external stakeholders by using company branding guidelines and AP Style to create communications that clearly convey the ways VNG is providing cleaner, safer and more reliable natural gas service to its customers now and in the future.• Author and design communication pieces such as quarterly employee business meeting PowerPoint presentations, employee engagement platform (FUEL) posts and company bulletins to announce company awards and accomplishments, volunteer opportunities, community partnerships and other pertinent information internally.• Gather analytics and metrics to evaluate the effectiveness of the components of communications campaigns, such as website updates, internal and external social media content, direct mail pieces and VNG programs.• Monitor activity on employee communications intranet to determine the most popular content to help encourage more employee engagement and participation. Show less

TruFund Financial Services is a nonprofit Community Development Financial Institution, certified by the U.S. Treasury Department’s CDFI Fund, whose mission is to promote and foster economic development within underserved communities and among disadvantaged populations.Assist the VP of Corporate Communications in coordinating and implementing multiple marketing projects to enhance the TruFund brand and relay pertinent information regarding the company’s initiatives, programs and… Show more TruFund Financial Services is a nonprofit Community Development Financial Institution, certified by the U.S. Treasury Department’s CDFI Fund, whose mission is to promote and foster economic development within underserved communities and among disadvantaged populations.Assist the VP of Corporate Communications in coordinating and implementing multiple marketing projects to enhance the TruFund brand and relay pertinent information regarding the company’s initiatives, programs and services.• Conduct thorough competitor market research and evaluation in order to produce relevant and up-to-date communications material.• Enhance and maintain online platforms through website editing, user-centric functionality upgrades through WordPress and targeting social media platforms, including Facebook, Twitter, LinkedIn and YouTube, producing a high volume of content.• Coordinate an editorial strategy and develop written content for promotional and marketing materials in collaboration with senior leadership and company departments utilizing TruFund’s stylebook and visual brand guide; execute the company vision by seeking new audiences and promotional outlets to enhance email marketing and social media communications.• Draft and edit press releases, feature stories and other promotional content to publicize TruFund events, initiatives, partnerships and programs to relevant audiences; generate quotes for senior executive team members for incorporation in press releases and TruFund feature stories.• Develop and disseminate email marketing campaigns to make announcements and promote company events, programs and offerings using the iContact email marketing platform; maintain email subscribers lists.• Gather images and photos from iStock and TruFund clients, donors and sponsors to design in-house graphics and layouts for flyers, one-pagers, facts sheets, email marketing and website branding. Show less

Albany, Georgia, United States

Served as the primary Editor of two books written by David A. Wilson, "Twisted" and "The Interrupters," through incorporating and maintaining Associated Press guidelines.▫️ Curated, developed and strategized the design, editing and communication strategy of the company’s website and social media platforms by cultivating community awareness and increasing social media engagement through Facebook, Instagram and Amazon, yielding 2K+ impressions and 1K+ engagements.▫️ Established the… Show more Served as the primary Editor of two books written by David A. Wilson, "Twisted" and "The Interrupters," through incorporating and maintaining Associated Press guidelines.▫️ Curated, developed and strategized the design, editing and communication strategy of the company’s website and social media platforms by cultivating community awareness and increasing social media engagement through Facebook, Instagram and Amazon, yielding 2K+ impressions and 1K+ engagements.▫️ Established the initial book formatting concepts comprised of page numbering, illustrations, story text, spacing, font size, style and page contents utilizing MS Office and Adobe products. ▫️ Created the biography, book summaries and marketing materials to promote the book projects and increase overall visibility.▫️ Partnered with the Author to collaborate on content strategy, website and book design concepts; provided subject matter expertise on a social media strategy and publication arrangements to promote optimal engagement. Show less

Black Girls Movement is a nonprofit that serves Black girls and women through quality education focused on science, tech, engineering and math.Reports to the Founder/CEO while supporting editorial, digital, social and communication strategies. Launched promotional and marketing initiatives through social media campaigns, newsletters and corporate communications to expand the company footprint. ▫️ Coordinated an editorial strategy for promotional and marketing materials in… Show more Black Girls Movement is a nonprofit that serves Black girls and women through quality education focused on science, tech, engineering and math.Reports to the Founder/CEO while supporting editorial, digital, social and communication strategies. Launched promotional and marketing initiatives through social media campaigns, newsletters and corporate communications to expand the company footprint. ▫️ Coordinated an editorial strategy for promotional and marketing materials in collaboration with senior leadership utilizing Chicago Manual style, usage and grammar; executed the company vision by seeking new audiences and promotional outlets.▫️ Presented a communication model to the CEO to maximize exposure for key partnerships in support of organizational initiatives; enlarged donor reach and created inventive approaches from high-impact sponsorships.▫️ Partnered with the CEO, Marketing and STEM curriculum teams to define brand messaging through STEM research and streamlining processes; developed 12 interactive email campaigns and increased team performance efficiency by 25%. ▫️ Enhanced online platforms through website editing, user-centric functionality upgrades through Squarespace and targeting social media platforms, including FB, Twitter, Instagram and YT producing a high volume of content.▫️ Managed company correspondence (email, newsletters, etc.) utilizing CODA, Slack and Google Docs; generated research, planning and analytics, which enhanced consistency and integrity across internal teams. ▫️ Inspired a creative strategy for marketing teams through activating social content on an Essence/Ebony magazine article; enabled access through shareable links, which advanced the content lifecycle, website traffic and brand awareness.▫️ Improved case study offerings by suggesting educational resources and materials in collaboration with the CEO, STEM Curriculum team, and stakeholders; enhanced mentoring program through content expansion and brand realignment. Show less

Americus, Georgia

Habitat is an international nonprofit organization serving more than 29M people to build homes, communities and hope.Reported to the Manager, Affiliate Communications and Publications, supporting the communication strategy for US affiliates across multiple platforms to deliver program support for enhancing the website, newsletters and internal staff correspondence.▫️ Produced precision-targeted marketing and corporate communications backed by accurate, timely internal reporting… Show more Habitat is an international nonprofit organization serving more than 29M people to build homes, communities and hope.Reported to the Manager, Affiliate Communications and Publications, supporting the communication strategy for US affiliates across multiple platforms to deliver program support for enhancing the website, newsletters and internal staff correspondence.▫️ Produced precision-targeted marketing and corporate communications backed by accurate, timely internal reporting and analysis; created unique and differentiated solutions designed to expand programs and services.▫️ Offered recommendations and piloted innovative communication methods that integrated proof of performance strategies, representing engagement and interaction between key partners and staff. ▫️ Selected by the co-chairs of Habitat’s top Employee Success Group to establish a monthly online newsletter utilizing MailChimp; maintained an average campaign performance of 59.3%, 36.4% open rate, and 50% viewer engagement. ▫️ Analyzed, reviewed, and compiled qualitative and quantitative data and collaborated with IT for mass messaging distribution across the Habitat network; tracked, measured and streamlined entire US staff on all published materials.▫️ Articulated strategic editorial, writing and messaging support for affiliate programs and services acting as an advisor utilizing MS Office platform and Associated Press Stylebook; ensured 100% accuracy, consistency and timeliness of assigned projects. ▫️ Leveraged the use of integrated solutions for marketing and enhanced communication protocols such as MyHabitat's live chat platform with internal/external counterparts and affiliates to engage viewers beyond traditional methods. ▫️ Deployed an ongoing communication strategy in SharePoint to centralize content submissions for reviews in partnership with various business units; simplified the affiliate review process and reduced email bottlenecks by 50% enhancing interactions. Show less

Birmingham, Alabama Area

DDS is a state agency based in Alabama in partnership with the US federal government, whose purpose is to qualify disability findings for the Social Security Administration. Under the Unit Supervisor's oversight, provided adjudication, processing, and account management support for disability claims submitted through the SSA field locations across Alabama, Tennessee, Georgia and South Carolina regions.▫️ Processed high volume claims to determine eligibility for disability… Show more DDS is a state agency based in Alabama in partnership with the US federal government, whose purpose is to qualify disability findings for the Social Security Administration. Under the Unit Supervisor's oversight, provided adjudication, processing, and account management support for disability claims submitted through the SSA field locations across Alabama, Tennessee, Georgia and South Carolina regions.▫️ Processed high volume claims to determine eligibility for disability benefits by conducting phone interviews, gathering requirements, and evaluating documentation under Social Security guidelines.▫️ Served as Lead Specialist in assisting management with backlogged caseloads reassigned from junior specialists; reviewed and evaluated realigning process workflows, which significantly reduced volumes and improved unit processing goals.▫️ Employed the use of diagnostic research, studies, and authorization of medical testing to appropriate decisions with accuracy; executed written summation reporting to stakeholders on vocational, health and psychological data.▫️ Partnered with department heads, medical staff and vocational specialists to resolve and process claims through evidence-based research and findings; exceeded 100% of agency standards and processed 500+ claims per fiscal year.▫️ Recognized and nominated by leadership for the Examiner of the Year Award in 2013 for taking decisive action on urgent cases and exceeding quality and performance KPIs for the state and region. Show less

Tuscaloosa, Alabama Area

▫️ Executed supervisory and project management skills and was committed to ensuring that every customer had the best experience possible. ▫️ Increased store sales by 80% and store credit card sales by 90% through actively selling to customers and approaching every sale with enthusiasm.▫️ Trained sales associates to use those same skills to reach set sales goals and help establish the store as the place to go for an exceptional shopping experience. ▫️ Conducted research and gathered… Show more ▫️ Executed supervisory and project management skills and was committed to ensuring that every customer had the best experience possible. ▫️ Increased store sales by 80% and store credit card sales by 90% through actively selling to customers and approaching every sale with enthusiasm.▫️ Trained sales associates to use those same skills to reach set sales goals and help establish the store as the place to go for an exceptional shopping experience. ▫️ Conducted research and gathered customer feedback to tweak our sales approaches and implement changes to visual marketing to maintain an appealing, clean, neat and organized store. ▫️ Served as a project manager for floor sets by delegating tasks and overseeing the work of sales associates. Show less

Tuscaloosa/Birmingham, Alabama Area

ABC 33/40 WBMA is an ABC Television affiliate-owned station based in Birmingham, Alabama.▫️ Worked out of the station’s Tuscaloosa, Alabama, bureau as an account executive and was responsible for landing new advertising business. ▫️ Aggressively sought and prospected for new business customers through research and cold calls, maintained awareness of other competitive media, and used marketing research databases and tools to identify trends helpful in creating marketing plans for… Show more ABC 33/40 WBMA is an ABC Television affiliate-owned station based in Birmingham, Alabama.▫️ Worked out of the station’s Tuscaloosa, Alabama, bureau as an account executive and was responsible for landing new advertising business. ▫️ Aggressively sought and prospected for new business customers through research and cold calls, maintained awareness of other competitive media, and used marketing research databases and tools to identify trends helpful in creating marketing plans for prospective and existing clients.▫️ Presented marketing plans to customers and then generated, wrote, and edited copy scripts and creative ideas for on-air commercial advertisements after successfully acquiring business.▫️ Recognized by leadership as “reliable and thorough in everything” and “ a great asset” to the company. Show less

Tuscaloosa, Alabama Area

Hired by Habitat for Humanity of Tuscaloosa to develop and operate a Habitat ReStore—retail stores that sell used and some new construction material and home improvement supplies to the public at discounted prices. ▫️ Selected as ReStore Director to create a solid business plan and start raising funds for startup which included grant and foundation requests, direct mail campaigns, and personal tasks.▫️ Raised $130,000 for the ReStore startup and developed store policies, procedures… Show more Hired by Habitat for Humanity of Tuscaloosa to develop and operate a Habitat ReStore—retail stores that sell used and some new construction material and home improvement supplies to the public at discounted prices. ▫️ Selected as ReStore Director to create a solid business plan and start raising funds for startup which included grant and foundation requests, direct mail campaigns, and personal tasks.▫️ Raised $130,000 for the ReStore startup and developed store policies, procedures and an operational manual to ensure efficient store operations.▫️ Upon opening, responsible for daily management and operations and recruited, retained, and supervised up to 15 store volunteers per month.▫️ Managed store staff and regularly solicited for and obtained donations from various home improvements stores such as Lowe’s, local hardware stores and individual donors. ▫️ Promoted ReStore in the community through an integrated marketing strategy using print, electronic and broadcast media, including press releases, fact sheets, web page information, brochures, donor recognition advertisements, magazine and newsletter articles, radio sound bites, local television interviews and presentations to civic and community organizations.▫️ Gathered customer data in-store and created a Listserv that was used to increase store traffic by promoting store sales and discounts. ▫️ Provided monthly revenue reports and store updates to the affiliate’s board of directors. ▫️ Reduced Habitat Tuscaloosa’s overhead by 75% and averaged $14,000 in store sales per month. Show less

Tuscaloosa County, Alabama, United States

While obtaining my master’s degree from the University of Alabama in 2006, I interned at a local marketing communications firm, TotalCom Marketing Communications. Through my work with this agency, I gained invaluable experience in the communications field that helped shape my professional outlook. I was responsible for writing press releases, researching numerous advertising and public relations-related topics and many other office-related tasks. I quickly mastered the company’s complex… Show more While obtaining my master’s degree from the University of Alabama in 2006, I interned at a local marketing communications firm, TotalCom Marketing Communications. Through my work with this agency, I gained invaluable experience in the communications field that helped shape my professional outlook. I was responsible for writing press releases, researching numerous advertising and public relations-related topics and many other office-related tasks. I quickly mastered the company’s complex account-tracking software to assist with the purchase of media spots and budgeting advertising projects. I also served as a graphic designer and copywriter on numerous occasions and assisted in the development of public service and advertising campaigns by offering fresh and bright ideas. Show less

Commerce, Texas, United States

During my undergraduate studies at Texas A&M University in Commerce, Texas, I was an intern in the college’s Office of Media Relations and Publications. For this internship, I was responsible for writing and editing materials and stories for the department and was a contributing writer to the university alumni magazine "Pride." I researched leads and conducted interviews with sources to gather story information. I organized story content, gathered graphics and pictures and created headlines and… Show more During my undergraduate studies at Texas A&M University in Commerce, Texas, I was an intern in the college’s Office of Media Relations and Publications. For this internship, I was responsible for writing and editing materials and stories for the department and was a contributing writer to the university alumni magazine "Pride." I researched leads and conducted interviews with sources to gather story information. I organized story content, gathered graphics and pictures and created headlines and subheads for story outlines. I also assisted with the design and set up of articles before they went to print. Show less

Master’S Degree, Advertising And Public Relations

Activities and Societies: Public Relations Council of Alabama Student Medallion Award, September 2006

Bachelor’S Degree, Journalism Emphasis On Public Relations

Activities and Societies: Communications/Newsletter Committee Chair, Pi of Texas Alumni Association; Senator, Student Government.

Associate’S Degree, Liberal Arts

Activities and Societies: President, Phi Theta Kappa; Regional Vice President of Leadership, Alabama Phi Theta Kappa; Vice President.