Teiyona Blackwell Email & Phone Number

Alexandria, VA

• Serve as primary point of contact for several large donor clients
• Partner with business development to design appropriate managed donation programs
• Handle program issues as they arise with nonprofit partners
• Work to grow donor relationships
• Visit with clients to improve and enhance relationships
• Leverage relationships for additional business development and program growth

Alexandria, VA

• Communicate with 501c3 Non-profits daily
• Assist non-profit organizations with finding and receiving donations
• Create marketing emails to showcase new donations
• Serves as primary liaison between non-profit organizations and company
• Act as account manager, assessing needs and wants
• Update member account information

Alexandria, VA

• Communicate with 501c3 Non-profits and Schools daily
• Serves as primary liaison between members and company
• Update and create memberships for new and existing members
• Researches and resolves complaints to ensure member satisfaction
• Vet numerous charitable organizations to ensure authenticity
• Retrieve data from the database or electronic files as requested

Alexandria, VA

• Update and create memberships for new and existing members
• Process purchase orders and mail invoices to customers
• Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
• Type in data provided directly from customers
• Verify data by comparing it to source documents
• Retrieve data from the database or electronic files as requested

Colonial Heights, VA

• Welcomes customers by greeting them; offering them assistance.
• Directs customers by escorting them to racks and counters; suggesting items.
• Advises customers by providing information on products.
• Helps customer make selections by building customer confidence; offering suggestions and opinionsSkills used are Customer Service, Styling, Cash Handling, Communication, Displays, Interpersonal, Point of Sales System.

Chester, Virginia

• Provide knowledgeable responses to telephone inquiries in a courteous and professional manner, utilizing pre-scripted responses which they must read verbatim to provide basic general and claims specific information.
• Follow established and documented policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous phone inquiries.
• Utilize standard technology such as telephone, e-mail, and web browser to perform job duties.
• Assist caller with filling out online application and submitting it electronically to plan provider for processing.
• Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read by the Customer Service Representative to the caller.
• Refer calls as required to Customer Service Representative II.

Petersburg, Virginia

Process the sale of merchandise. Greets and interacts with customers, and monitors patrons to assist the store in loss prevention. In addition to selling and customer service, also maintains the appearance of the store, restocking shelves, cleaning, sweeping, dusting and mopping as needed.In addition direct volunteers in all necessary duties, and oversee.

Acted in a management capacity by training new employees, handling customer complaints, and supervising employees. Acted as a customer service representative by taking phone calls, making reservations for parties and events, engaging in person with customers leading them to their table, answering questions about the menu, checking with customers to ensure.

Acted in a management capacity by supervising other café attendants, handling customer complaints, and handling payment for purchases.Acted as a customer service representative by taking orders and relaying them to other staff as necessary.Maintained a clean work space by restocking all service areas and cleaning the dining room area.

Sold company products and services by completing cold calls and reaching out to customers to follow-up on sales leads.Communicated with customers directly to resolve any complaints or problems with the products.Maintained updated records and files.