Tej . Email & Phone Number

Underwritingo Group underwriting and preparing the group and corporate quotes o Resolve queries raised by branches and travel agents to underwrite the policyo Assist to marketing team to visit the large corporates for business acquisition Product Developmento Extensive experience in travel product filing, assessing marketing needs and addressing regulatory concernso Market trend and competitor analysis to find out white space to design new travel and health productso Prepare complete documents like- Drafting policy wording ,brochure, technical note, customer information sheet, and claims manual o Coordinate with actuarial team to get the pricing done and filed with IRDASystem Managemento Revamp of online portal for travel policy issuance with minimum issuance time of 30 secondo Introduction of e underwriting for online travel insurance customerso System management for new products, policy issuance module, claims moduleo Manual testing and pre pod testing for new calls and provide observations to IT team, sign off to deploy the callClaims Managemento Maximizing opportunities and efficiencies to ensure claims are processed to meet our client/ stakeholder demands within expected delivery timeframes o Reduction in Customer Grievances and Improvement in grievance ratioVendor Managemento Performance review of Assistance partner o Coordinate with Assistance partner and provide them guidelines to follow for smooth processing of claimso To process the payment to assistance partner in regards to the services renderedo Periodic audit of the services rendered by TPAAudito Certified auditor and completed fifteen audits successfully as lead auditor for Legal, Non motor claims, CFU, health claimso Face the regulatory reviews, audits and answer their queries CERTIFICATIONS- DNV certified auditor Training and Developmento Designed, developed and delivered new training program for marketing and sales personnel for claims and products

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  Genesis Institute Of Business Management, Pune

  Marketing Management