Teja Batchu Email & Phone Number

Paris, Île-De-France, Fr

Us

A lifetime member of Beta Gamma Sigma (BGS). BGS recognizes and honors the top 10% of undergraduate students, top 20% of graduate students and all doctoral candidates from around the world in business schools accredited by The Association to Advance Collegiate Schools of Business (AACSB).

Schaumburg, Il, Us

-Facilitated complex Scrum projects focused on data management and process optimization, ensuring the timely delivery of project deliverables in accordance with Scrum principles.-Leveraged customer experience analysis and data insights to drive targeted marketing efforts, improve profitability, and reduce customer churn, while considering ongoing costs and optimizing resource allocation.-Implemented chatbot technology, utilizing Agile technology to predict customer behavior. This enabled personalized sales offerings and targeted marketing campaigns, driving improved customer acquisition and retention..-Conducted root cause analysis using Agile technology-aligned Key Performance Indicators (KPIs) and product data, providing valuable insights for performance optimization and process enhancements, while also executing comprehensive testing of Non-Public Information (NPI) data disposal and collecting evidence to ensure quality assurance..-Developed visualization dashboards in Tableau to effectively communicate project progress, and quality metrics to clients and senior management.-Developed comprehensive test procedures for various deliverables, ensuring rigorous quality control in collaboration with stakeholders.-Leveraged data-driven insights to proactively manage risks, detect potential fraud, and ensure compliance with regulatory requirements, enhancing work quality and mitigating potential cost impacts.

Hoboken, Nj, Us

Bengaluru, Karnataka, In

-Conceptualized and built applications using Microsoft D365 CRM for sales, marketing, and field service operations, considering ongoing costs and work quality as essential factors for successful implementation.-Managed transformation, version control, solution deployment, technical documentation, business support, engagement and core team coordination through standups, backlog grooming sessions and smooth knowledge transition.-Analyzed performance and data accuracy of the build using Microsoft power platform.Created insightful dashboards, SSRS reports, views, and charts for efficient representations of usage data-Automated business processes using business rules, workflows, and Microsoft Flow, resulting in improved work quality and increased operational efficiency.-Collaborated with cross-functional teams to deliver technology solutions aligned with business objectives, while continuously monitoring ongoing costs and maintaining high work quality standards.