I am a passionate and experienced professional in the electric vehicle industry.As the Experience Center Manager at Ola Electric, I lead a team of sales associates, overseeing the sales planning, customer experience, and conflict resolution for the largest EV brand in India. I have been instrumental in increasing the sales volume, customer retention, and brand loyalty for Ola Electric, contributing to the company's vision of electrifying the future of transportation.Before joining Ola Electric, I worked as a Team leader for Product Specialists at Ather Energy, where I demonstrated my expertise in EV technology, features, and benefits, and educated customers on the advantages of switching to clean and efficient mobility. I also supported the sales processes and campaigns, and handled customer queries and feedback.I thrive on turning challenges into opportunities for growth, and I am always eager to learn new skills and explore new possibilities in the EV industry. I value innovation, sustainability, and customer satisfaction, and I am committed to driving positive change in the automotive landscape.