Tejalkumar Shah Email & Phone Number

Toronto, Canada Area

Reporting to President, and responsible for maintaining system operation, stability, administering security operations including vulnerability management, patching and compliance.• Implement and manage hardware and network implementations, upgrades & product support from an infrastructure standpoint.• Managing Public Key Infrastructure (PKI), creating new certificate or renew certificate for current or new services as needed, Publish new CRL, Root and Issuing certificate before its expiry.• Familiar with Juniper SSG320 firewall. Creating and maintaining firewall rules to maintain all network traffic flow and keep company network safe.• Implemented Apple Mac devices on network. Integrated Mac devices on windows domain to allow user login with domain credential and use all domain application on Mac. • Proactively identifying infrastructure issues. Research, learn and apply new technologies/processes to improve overall performance.• Producing clear and maintainable documentation• Working knowledge of PowerShell Scripting.Upgrade/Migration Projects:• Implement new Backup solution with Unitrends Backup Appliance. Migrate different backup solution to one single solution for more reliable backup and single place to manage backup. Created disaster recovery plan. Setup Archive job on LTO 7 Tape media. • Upgrade Avaya IP Office 500 V2 to most current firmware. Implemented Mobility client and VOIP functionality, PC client without needing any kind of VPN to company network.• Successfully upgraded Exchange 2010 SP1 to SP3 with most recent Update Rollup for SP3. Upgrade DAG mailbox server, Client access server/Hub transport server and Edge server. In the process of implementing Exchange Server 2016 on premise and make hybrid exchange environment with Exchange online (Office 365). • Successfully migrated Team Foundation Server 2015 to 2018.

Toronto, Canada Area

Reporting to Chief Information Officer, and responsible for ensuring optimal configuration, stability and performance of the infrastructure, by monitoring, analyzing and implementing technologies and services.• Manage Virtual Infrastructure running on Hyper-V with System Center Virtual Machine Manager.• Responsible for mailbox creation/updating/relocating, group mailboxes, and distribution lists.• Installed, configured and maintained different VPN servers like Microsoft Forefront Threat Management Gateway (TMG) 2010, DirectAccess, Remote Desktop Services (Terminal Server) for team member’s accessibility to company network from outside company network.• Upgrading firmware for Juniper Firewall, HP Network switches, Motorola access Point• Established QNAP NAS, created network shares for users and departments and iSCSI volumes for virtual server storage.• Implemented and monitored Backup with Symantec Backup Exec, System Center Data Protection Manager and Veeam Backup & Replication. Taking offsite backup (Archive) on LTO tape. • Plan and coordinate staff moves or new staff setup, including PC's, phones, and other equipment.• Maintained inventory of IT assets through Spiceworks• Responsible for Avaya Telephony system, phone moves, number routing tables and voicemail• Setup and administration of Office 365 Enterprise E3, Enterprise Mobility + Security E3 subscriptions. Upgrade/Migration Projects:• Successfully upgraded domain controller from Windows Server 2008 to Windows Server 2008 R2 and raise active directory Domain and Forest functional levels to Windows Server 2008 R2.• Successfully migrated Team Foundation 2010 to 2015• Reconfigured Exchange Server 2010 Mailbox Server high availability by implementing DAG.• Upgraded System Center Products (VMM, DPM, App Controller) from 2008 R2 to 2012 R2. • Upgrade Microsoft Communication Server 2007 R2 to Lync 2010 with implementation of Director and Edge server to improve collaboration with team member.

Toronto, Canada Area

• Plan and implement server upgrades, vendor patches and maintenance fixes to make environment more secure and stable.• Analyzing, troubleshooting and resolving system hardware, software and networking issues.• Build, configure and maintain Hyper-V server infrastructure including troubleshooting and performance tuning• Maintenance of Network Infrastructure• Administered Domain environment. Creating/Removing users, creating distribution lists and adding workstations on the domain. Reorganized containers and set policies for better management and security• Maintenance of Active Directory, DNS, DHCP and Printer Server• Upgrading Server and Client OS• Maintaining Team Foundation Server • Maintaining SharePoint Server• Implement and maintaining Symantec Endpoint Protection solution for network protection• Implement and maintaining Forefront Protection for Exchange and SharePoint Server• Created script to monitoring server room temperature with temperature sensor connected to Network Management card on APC Smart-UPS and auto shut down all servers in proper sequence to increase server life when server room temperature goes out of range.

India

• Installed, configured and administered File server, IIS Web servers, FTP/Telnet servers on windows 2000 and Web server, Proxy server, FTP/Telnet Sever on RedHat Linux• Setup, configured and administered MS Exchange email systems• Installed and configured the print servers and network printers• Provided technical support for software & Hardware problem to all department• Backed up and restored data of the server/Client as required• Leaded, Managed, mentored and guided three team member• Looked after the purchase activity of computer software, hardware and peripherals for all the department of institute• Installed & maintained network of 255 computers in intranet & 85 computers on internet in total 4 Laboratories

India