- Communicated with customers to ensure satisfaction with orders and calmly dealt with conflicts.- Collaborated with the service team to ensure customer queries are resolved effectively and efficiently.- Coordination and execution of individual training sessions for new associates in accordance with organizational learning requirements.- Maximized sales opportunities with every customer by using company selling techniques.- Ensured a strict level of confidentiality with regards to customer's files and service contracts.

-Acted as the Chief Executive Officer (CEO) of the URSU and is responsible for the overall strategic vision of the organization. - The President also sits on the Board of Governors and represents the interests of the U of R students there. - Interacted with the University administration and built relationships with all levels of government to promote policies that are in the best interests of students.- Chair of several internal and external groups including the PAC and the Executive Committee. - Played a significant role in developing and maintaining the URSU Constitution and its bylaws and policies.

- Collected both analytical and statistical data for the union.- Played a key role in formation and implementation of URSU advocacy policies.- Developing constant relationships with Students and Union - Involved in campaigns such as EDIA women’s group as well as Indigenous cultural.- Helped in maintaining relationships with university and Union to benefit fellow students.

Skilled in facilitating cross-cultural communication, promoting diversity and exclusivity through cultural events and programs, and providing cultural guidance and support. Strong interpersonal skills and a commitment to fostering an inclusive environment.