With over 13 years of experience in the sweets industry, I am the owner of Raghuvir Sweets, a family-owned business that has been serving customers since the 1970s. I inherited this business from my father, who instilled in me a passion for creating and delivering premium quality sweets that delight our customers.As the owner, I lead our team in managing a center-based kitchen model, where we work tirelessly to keep up with industry trends and face challenges like peak seasons. I have also enhanced my skills in business analysis, accounting, and advertising by taking specialized courses in Mumbai and Pune. I value feedback from customers and staff, and foster a culture of constant improvement. Through regular staff huddles and monthly meetings, I inspire and empower our team to thrive and achieve our mission of providing the best customer experience.