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Tejas Shetty Email & Phone Number
Manager – Customer Support
at
Checkmate
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Manager – Customer Support
Location
Mumbai, Maharashtra, India
Company size
Who is Tejas Shetty? Overview
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Quick answer
Tejas Shetty is listed as Manager – Customer Support at Checkmate, a with 60 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Tejas Shetty.
Tejas Shetty previously worked as Assistant Manager Customer Support at Checkmate and Customer Support Team Lead at Checkmate. Tejas Shetty holds Master Of Business Administration - Mba, Operations Management from Dy Patil University.
Company email context
Email format at Checkmate
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Checkmate
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Profile bio
About Tejas Shetty
As an Assistant Manager at Checkmate, I am driven by a passion for optimizing operations and elevating customer support. With over five years of experience at Checkmate, I’ve led teams across diverse support channels—phone, chat, and retention—focusing on continuously improving service delivery and operational efficiency.My career began as an Operations Specialist, where I honed my skills in streamlining workflows and enhancing productivity. Progressing through roles such as Senior Operations Specialist and Customer Support Team Lead, I gained expertise in team management, strategic initiative execution, and fostering team development.In my current role, I oversee the customer support operations at Checkmate, ensuring timely and accurate responses while cultivating a culture of service excellence. My approach is grounded in data-driven insights, focusing on improving customer satisfaction, retention, and operational performance.I completed my MBA in Operations Management from DY Patil University, further deepening my business operations and leadership expertise. This academic achievement complements my hands-on experience in transforming customer service processes.If you’re interested in discussing customer support strategies, operational excellence, or sharing industry insights, feel free to reach out!
Current workplace
Tejas Shetty's current company
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Checkmate
5 roles
Tejas Shetty work experience
A career timeline built from the work history available for this profile.
Assistant Manager Customer Support
- Currently serving as Assistant Manager Customer Support at Checkmate, overseeing phone, chat, and retention teams.- Responsible for managing and optimizing customer support operations to ensure timely and accurate responses to customer inquiries.- Lead a team dedicated to delivering exceptional customer service, providing valuable insights into products and services.- Implement strategies to enhance customer satisfaction and retention rates.- Actively involved in training and development initiatives for team members.- Monitor performance metrics to maintain service quality and uphold a positive customer experience.
Customer Support Team Lead
- Led the Customer Support team, managing phone, chat, and email inquiries.- Ensured prompt and accurate responses to customer queries, maintaining high standards of service.- Provided guidance and mentorship to team members, fostering professional growth and development.- Implemented performance monitoring systems to optimize team efficiency and effectiveness.- Played a key role in training new hires and refining customer support processes.
Jun 2021 - Dec 2023
Senior Operations Specialist
- Contributed as a Senior Operations Specialist, focusing on optimizing operational processes.- Collaborated cross-functionally to streamline workflows and improve efficiency.- Implemented strategies to enhance productivity and reduce operational costs.- Analyzed data to identify areas for improvement and implemented solutions accordingly.
Oct 2020 - May 2021
Operations Specialist
- Served as an Operational Specialist, supporting day-to-day operations.- Executed tasks to ensure smooth functioning of operational processes.- Assisted in identifying bottlenecks and implementing solutions to improve workflow efficiency.- Contributed to team collaboration efforts to achieve organizational objectives.
Aug 2019 - Sep 2020
Team & coworkers
Colleagues at Checkmate
Other employees you can reach at itsacheckmate.com. View company contacts for 60 employees →
PP
Pratik Patole
Colleague at CheckmateMumbai, Maharashtra, India
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BS
Bhairavi Sawant
Colleague at CheckmateMumbai, Maharashtra, India
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PP
Prasad Poojary
Colleague at CheckmateMumbai, Maharashtra, India
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PS
Payal Singh
Colleague at CheckmateDelhi, India
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NB
Nihar Bhatti
Colleague at CheckmateShimla, Himachal Pradesh, India
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AS
Aadil Sheikh
Colleague at CheckmateMangaluru, Karnataka, India
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VV
Vibhore Vasant
Colleague at CheckmateDelhi, India
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AS
Akshay Salvi
Colleague at CheckmateMumbai, Maharashtra, India
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SD
Santosh Dubey
Colleague at CheckmateMumbai, Maharashtra, India
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AJ
Amit Jhala
Colleague at CheckmateMumbai, Maharashtra, India
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Pratik Patole
Colleague at CheckmateMumbai, Maharashtra, India
View →
BS
Bhairavi Sawant
Colleague at CheckmateMumbai, Maharashtra, India
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PP
Prasad Poojary
Colleague at CheckmateMumbai, Maharashtra, India
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PS
Payal Singh
Colleague at CheckmateDelhi, India
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NB
Nihar Bhatti
Colleague at CheckmateShimla, Himachal Pradesh, India
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AS
Aadil Sheikh
Colleague at CheckmateMangaluru, Karnataka, India
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VV
Vibhore Vasant
Colleague at CheckmateDelhi, India
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AS
Akshay Salvi
Colleague at CheckmateMumbai, Maharashtra, India
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SD
Santosh Dubey
Colleague at CheckmateMumbai, Maharashtra, India
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AJ
Amit Jhala
Colleague at CheckmateMumbai, Maharashtra, India
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3 education records
Tejas Shetty education
Master Of Business Administration - Mba, Operations Management
Bachelor Of Commerce - Bcom, Accounting And Finance
Kandivali Education Society
Education record
Sheth Gh High School
FAQ
Frequently asked questions about Tejas Shetty
Quick answers generated from the profile data available on this page.
What company does Tejas Shetty work for?
Tejas Shetty works for Checkmate.
What is Tejas Shetty's role at Checkmate?
Tejas Shetty is listed as Manager – Customer Support at Checkmate.
Where is Tejas Shetty based?
Tejas Shetty is based in Mumbai, Maharashtra, India while working with Checkmate.
What companies has Tejas Shetty worked for?
Tejas Shetty has worked for Checkmate.
Who are Tejas Shetty's colleagues at Checkmate?
Tejas Shetty's colleagues at Checkmate include Pratik Patole, Bhairavi Sawant, Prasad Poojary, Payal Singh, and Nihar Bhatti.
How can I contact Tejas Shetty?
You can use AeroLeads to view verified contact signals for Tejas Shetty at Checkmate, including work email, phone, and LinkedIn data when available.
What schools did Tejas Shetty attend?
Tejas Shetty holds Master Of Business Administration - Mba, Operations Management from Dy Patil University.
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