Senior Quality Assurance Analyst
Current• Define and implement overall QA strategy, including manual and automated testing for comprehensive coverage and efficiency.• Establish metrics and KPIs to measure the effectiveness of QA processes.• Lead and direct the QA team.• Provide leadership and technical expertise in Test Automation and Quality Assurance.• Ensure development teams adhere to QA strategy principles, guidelines, and best practices.• Manage the defect lifecycle, ensuring timely identification, tracking, and resolution of issues.• Lead root cause analysis and drive corrective actions during the testing process.• Mentor and develop the QA team, offering training and growth opportunities.• Foster a collaborative environment, encouraging knowledge sharing and continuous learning.• Act as the primary point of contact for all quality-related issues and escalations.• Evaluate and implement new tools and technologies to enhance the QA process.• Stay current with the latest QA technologies, tools, and trends in automation testing.• Test websites and apps for usability and functionality before rollouts.• Conduct cross-browser testing from a user perspective using appropriate tools.• Collaborate with developers, PMs, product owners, and designers to facilitate bug fixing.• Conduct end-to-end web UI testing across various devices and browsers.