Tejas Anand G. Email & Phone Number

Greater New York City Area

- Understanding system integration processes, including those involving the creation of purchase orders that require inbound and outbound data transfer and facilitate seamless connectivity between IQVIA software suites and different Enterprise Resource Planning (“ERP”) systems such as SAP, ARIBA, Veeva, CONCUR.- Conducting GAP analysis and User Acceptance Testing ("UAT") for IQVIA clients during requirement gathering sessions and while delivering enhancement projects respectively.-… Show more - Understanding system integration processes, including those involving the creation of purchase orders that require inbound and outbound data transfer and facilitate seamless connectivity between IQVIA software suites and different Enterprise Resource Planning (“ERP”) systems such as SAP, ARIBA, Veeva, CONCUR.- Conducting GAP analysis and User Acceptance Testing ("UAT") for IQVIA clients during requirement gathering sessions and while delivering enhancement projects respectively.- Performing data analysis to ensure client HCP/O customer master and expense data met CMS Open Payments reporting requirements.- Developing custom SQL queries to generate detailed expense reports from client system data; allowing a more efficient and scalable way to identify payment discrepancies.- Supporting incident and problem management within the ITIL service operation framework to both analyze and drive resolutions on client reported application issues.- Identifying key attributes of processes and work products that are critical to success using a metrics program. For example, defects identified during support release, or the percentage of projects delivered on time and cost, and customer satisfaction.- Collaborating with account managers to scope any system functionality change requests from both technical and financial perspective.- Helping in scoping enhancements, cost estimations and creating suitable project plans for any new system functionalities requested by our clients.- Providing product owners with feedback on potential features/capabilities based on industry need and client feedback.- Facilitating continuous growth through the successful use of information technology infrastructure libraries ("ITIL") best practices and regulating employee performance through specific performance management techniques, including good data.- Managing global development and QA resources to ensure core deliverable's were completed on time and in scope. Show less

Greater New York City Area

- Filtered and segregated data using core concepts of advanced database management so that our clients could comply with guidelines mentioned by centers for medicare & medicaid services. - Provided product owners with feedback on potential features/capabilities based on industry need and client feedback. - Worked closely with functional, infrastructure and development team to monitor and maintain high levels of system performance and to ensure quality of service and product.-… Show more - Filtered and segregated data using core concepts of advanced database management so that our clients could comply with guidelines mentioned by centers for medicare & medicaid services. - Provided product owners with feedback on potential features/capabilities based on industry need and client feedback. - Worked closely with functional, infrastructure and development team to monitor and maintain high levels of system performance and to ensure quality of service and product.- Supported incident and problem management within the ITIL service operation framework to both analyze and drive resolutions on client reported application issues.- Conducted data analysis to ensure client HCP/O customer master and expense data met us federal and state reporting requirements.- Determined the nature and severity of the problems by applying prioritization/resource allocation techniques taking management science principles into consideration.- Identified the scope and boundaries of the software problems/incidents and addressing them efficiently using total quality management methodologies.- Tested and worked on interface integration with third party solutions such as SAP, Concur, Veeva and other ERPs, enabling data capture from multiple sources and ensuring more accurate compliance reporting. Show less

Navi Mumbai, Rabale

Enterprise Resource Planning Implementation:1. Involved in Software Development Life Cycle (SDLC) and interacted with the software developers (TATA-ion) from time to time ensuring a robust, scalable and configurable product is developed.2. Elucidated the difference between cloud based systems and standalone web systems to help our employees understand IT decision support systems in a better way.3. Conducted JAD sessions, Brainstorming sessions and created Business Requirement… Show more Enterprise Resource Planning Implementation:1. Involved in Software Development Life Cycle (SDLC) and interacted with the software developers (TATA-ion) from time to time ensuring a robust, scalable and configurable product is developed.2. Elucidated the difference between cloud based systems and standalone web systems to help our employees understand IT decision support systems in a better way.3. Conducted JAD sessions, Brainstorming sessions and created Business Requirement Document which helped in feasibility study while migrating from the legacy system.4. Managed User Acceptance Testing (UAT) by preparing user guide and providing the clients with the demo of the product being delivered thus helping them understand the functionality of product being delivered. 5. Engaged in one on one requirement elicitation sessions for conducting GAP analysis and streamlining business processes enabling optimum utilization of available resources.Supply Chain Network (Procurement and Purchase Operations):1. Saved 20% to be precise on cost per litre with Akzonobel India Limited and Asian Paints Limited for procuring automotive paints.2. Conducting market research to ascertain the best products and suppliers in terms of quality, value & delivery schedules and focused on building partnerships with them.3. Analyzed technical specifications and compared quotes for 50% of equipment suppliers for deciding the ones which are commercially viable.4. Forecasting levels of demand and price trends for services and products to meet the business needs enabling 5% increase in profit margin.5. Facilitating communication between suppliers, relevant internal departments and customers to understand scope for integration and supplier onboarding.6. Initiated and assisted in negotiations, agreeing contracts and monitoring their progress, checking the quality of service provided then processing payments/invoices further documenting files for SWOT analysis. Show less

Mumbai Area, India

My team was successful in organizing several technical workshops such as Android Application Development, Cyber Security and Ethical hacking.

Master'S Degree, Engineering/Industrial Management, 3.65 Gpa

Activities and Societies: INDUSTRIAL AND MECHANICAL ENGINEERING DEPARTMENT GRADUATE STUDENT ASSOCIATION KEY COURSES: WEB MINING, SUPPLY.

Bachelor'S Degree From Xavier Institute Of Engineering, Electronics And Telecommunication, First Class

Activities and Societies: IEEE, Technical Committee . Organized several technical events for our annual TechFest Transmission 2013..