I am a Director of Product Engineering at OneAdvanced, a leading provider of software and services for the public, private, and third sectors. With over 24 years of experience in the software industry, I have a proven track record of building and scaling engineering teams, delivering technology-driven products, and leading digital transformation and application modernization initiatives. I am also a Next100 Future CIO Award winner, recognized as one of the top 100 IT managers in India who are ready for the next level of CXO roles.In my current role, I design, develop, and transform software products for OneAdvanced into SaaS products that are cloud native solutions with superior user experience. I lead a team of 100+ engineers across geographies, driving engineering excellence and customer centricity. I have successfully executed comprehensive customer management strategies, leveraging data and customer feedback to enhance customer experience, increase customer retention, and improve NPS score. I have also transformed and optimized product tech stacks on cloud technologies, reducing operating costs by 20% for the business. I am passionate about empowering and mentoring my team members, fostering a culture of innovation, collaboration, and continuous improvement. My mission is to help Advanced build products that solve real-world problems and create value for our customers and stakeholders.