Accountable for handling B2B Key Major accounts, with a focus on education vertical. Responsible for achieving individual quarterly targets, enhancing their reach, acquiring new accounts. • Learning Curve – Being highly skilled in MPS from major players in market, gaining expertise in IT Hardware/ Infrastructure & Software business.• Building relationship & strategic alliance with OEM’s, Vendors, Distributors, Chanel Partners, Internal & External Customers. • Focused on understanding requirements, configuring solutions on OEM’s Portal for IT Hardware & Infra requirements.• Working with cross departments internally as well as externally for timely completion of ongoing projects. Data representation on timely basis with customer & ensure client satisfaction. • Focused on enhancing client satisfaction, cross selling opportunities and increase in new customer generation as well as 100% retention levels.

Accountable for handling B2B SMB as well as strategic accounts. Responsible for increasing market share of Canon’ Portfolio to potential markets, major focus on winning new accounts.• Certified by Canon in Managed Print Service as well as Large format Printers • Understanding client pain areas/ requirements & designing customized solution for each. • Cross selling for PMS/ DMS & E-Signatures solutions

Accountable for handling strategic accounts - Media and Education Vertical across Dubai. Responsible for increasing market share of XEM products while penetrating relevant, potential markets. Leveraged the exceptional skills of engaging with C level executives and other key stakeholders in building a strong active client base resulting in upselling in the existing accounts and developing the Managed Print Service business within existing and new customers.

The key responsibilities included: marketing & sales, formulation of business strategies, pricing policies and maintenance of active clientele. • Dedicated to manage the department of Managed Print Services with a team size of 5 • Working as a consultant to expand the business among existing clients, acquiring new accounts educating customers for fleet minimization by replacing the A4 devices to big-multi function devices; resulting in a sustainable, cost effective solution.• Analyzing customer pain points, generating potential leads & suggesting appropriate solution

Managed business development and aftersales service for office automation products such as copiers, printers, customized workflow solutions and document solutions. Handled 20 assigned enterprise level accounts and 150 medium entities while liaising with presales team, solution implementation team and product engineers.

Consulting Enterprise solutions, BI Services & Solutions, Cloud based Services & Solutions, IT security services & solutions, Networking services & solutions. Dealing with IBM servers, storage & backup solutions, as well as IBM software portfolio. EMC storage & backup recovery solutions, Cisco & Juniper active networking devices. Handling cases of server virtualization, VDI etc. Managing multiple OEM & distributor relations.