Tejashwini R Email & Phone Number

Bengaluru, Ka, In

Remote

I particularly focus on the products that fall within the Data Science, Artificial Intelligence, and Machine Learning domains.*Key Responsibilities Include:•Coordinated with cross-functional teams and successfully launched products, resulting in an approximate INR 1.2 crore revenue contribution within 12 months•Responsible for the complete ownership of a product including product ideation, product evaluation, product creation, product development, content design and management, quality checks, product pricing, project deliverables, product launch, product marketing, and revenue generation•Conducted market research and user interviews to gather insights and validate product ideas•Presenting product updates, insights, and recommendations to executive stakeholders•Engaged with developer communities and recruited authors to develop authoritative books•Coached new Product Managers/Business Development Executives within the organization

•Researching and commissioning book ideas on emerging explorer topics, collaborating with project stakeholders•Managing acquisitions, planning, delivery, analysis, reporting, and marketing for AI and ML group projects•Managing contract negotiations and closing deals•Conducting customer feedback sessions, gathering valuable insights from book readers, and communicating them to the respective team for enhancements•Overseeing the development of each product•Engaging with developer communities and strategically recruiting authors to create high-quality books catering to the needs of the developer community

Bengaluru, Karnataka, India

•Acquiring authors for book projects from around the globe•Building and maintaining relationships with internal and external stakeholders like authors, reviewers, key communities, and Editorial teams•Train and mentor the new Acquisition Editors in influencing techniques for effective project and product development•Active participation in creating process documentation to facilitate training

Greater Bengaluru Area

• Supervise daily monitoring and prepare executive synopsis of key terms of interest to clients from print, online, broadcast, social media.• Streamlined research processes to meet tight deadlines for multiple projects• Prepare market reports concerning status and findings and provide insights to key stakeholders.• Analyzed and reported social media and online marketing campaign results.• Produce executive-level summaries on news articles, blogs, press releases.• Steering extensive competitor intelligence analysis to keep clients aware of competitor strategies and delivering strategic business advantage.• Conduct extensive competitor intelligence analysis.• Handling multiple projects independently and simultaneously, serving over 20+ high-profile Fortune 500 companies from functional areas such as Healthcare, Retail, Delivery industry.• Achieved 40% reduction in working hours by implementing new process.• Helped orchestrate two contracts with existing clients, contributing to 5% year-over-year profit increase in 2021.• Implemented team-wide use of Google Workspace to slash project time-to-delivery 25%.• Achieved 98% average customer satisfaction rating to date, exceeding company's stretch target of 60%.

Bengaluru, Karnataka, India

• Conducted research, gathered information from multiple sources and presented results• Performed secondary research for gathering useful insights and collation of information for providing quality reports to clients.• Specialized in monitoring campaigns, events, crisis monitoring, real-time alerts.• Handled multiple projects independently and simultaneously, serving clients from various functional areas such as Healthcare, telecommunications and Entertainment, Retail.• Decreased rework by 23% by implementing new process.• Delivered exceptional level of service to each customer by listening to concerns and answering questions• Boosted customer NPS scores by 95%.• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork• Successfully trained and coached 5 junior staff members.• Acted as periodic liaison with client to gain feedbacks and inputs, to drive greater customer satisfaction, augment productivity.

Bengaluru, Karnataka, India