Tejas Kembalkar Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

Harbinger Group is a global design and development company specializing in eLearning modernization and custom eLearning solution development. We have over 25 years of experience in delivering innovative learning solutions for various verticals like publishing, life sciences, BFSI, retail, and high-tech.We are a fast growing company with corporate headquarters and three development centers in Pune, in India. We have our sales and business development office in Redmond in the US. Harbinger is led by entrepreneurs who guide their teams towards creating excellence and absolute customer satisfaction; while achieving growth for everyone in the organization.

India

Lead Generation: Identifying and qualifying potential leads through various channels suchas cold calling, email campaigns, social media outreach, and networking.Pipeline Management: Building and managing a robust pipeline of qualified leads andopportunities by effectively nurturing and progressing them through the sales funnel. Research: Conducting thorough research on prospective clients, their industries, andspecific pain points to tailor outreach and messaging effectively. Qualification: Evaluating leads to determine their fit for the company's products or servicesbased on predefined criteria such as budget, authority, need, and timeline (BANT). Collaboration: Working closely with sales executives and account managers to ensure asmooth handover of qualified leads and provide necessary context for successfulconversion. Data Analysis: Analyzing sales data and performance metrics to identify trends,opportunities for improvement, and areas of success. Customer Relationship Management (CRM): Updating and maintaining accurate recordsof interactions with leads and prospects in the CRM system to ensure transparency andaccountability within the sales team.

Pune, Maharashtra, India

Answer calls professionally to provide information about products and services, obtain details of complaints and resolving them. Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.Follow up to ensure that appropriate actions were taken on customers' requests.Refer unresolved customer grievances or special requests to designated departments for further investigation.Handling escalations and complex queries.Manage large amounts of incoming and outgoing calls.

Kolhapur, Maharashtra, India

To generate leads from given database & Identify decision makers within targeted leads and initiate the sales process.To penetrate all targeted accounts and originate sales opportunities for the company's products and services.To set up and deliver sales presentations, product/service demonstrations on daily basis.To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure.To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company.Ensure adherence to sales processes and requirements.