 Training and grooming the allocated juniors and seniors Client communications on weekly and biweekly basis Preparing the monthly report and AR client queries Communicating with the clients and keeping all departments in loop. Setting up the patient statement and ensuring the regularity. Contracting and credentialing the providers, group with Insurances.

 Preparing the AR file and analyze the file prior to allocation. Resolving the PMS and Clearing house queries. Preparing the Insurance appeals for TFL , Non Covered and Medical – Necessity, Inclusive and Patient’s coverage limitations etc… Patient calling and documenting the notes in the software.

 Eligibility and benefit verification and taking prior authorization by checking insurance website and calls. Checking the Claim status from site and by calling to the insurances. Electronic claim submission and submitting the secondary claims. Denial and Rejection management and PMS claim scrubbing.

 Greet customers and Identifying the needs. Showing the Products that match with their requirements Making the customer aware about the product characteristics and providing the options available with organization and fit their needs. Driving the customer to the sales floor and helping customers to resolve the queries and having them assist in purchase. Closing the sales by preparing the invoice and payment collections Maintaining the repo with the customer so they can easily connect usfor their future need. Providing after sales services like labor and transport assistance.

 Purchase and sales invoice entry Monitor and manage expenses. Manage and maintain the internal and external mail functions. Preparing the list of the accounts on monthly and quarterly basis for receivable & payables and follow-up with the clients.

Providing Key to guestRoom Register PreparationBooking the RoomsNight Shift ManagementSwitch Board OperatorsOnline Hotel Booking ConfirmationCustomer Service Assistance.