I am a dynamic Data Science enthusiast with a robust foundation in technical support and a fervent passion for data-driven solutions. Proficient in Python programming, machine learning algorithms, and data visualization tools such as Power BI, I excel at analyzing extensive datasets to uncover actionable insights. My professional experience encompasses technical support roles where I have refined my problem-solving abilities, collaborated with team leaders to enhance process workflows, and meticulously maintained comprehensive knowledge bases for swift issue resolution.Currently, I serve as an Analyst at HCL Technologies, where I provide technical support to Statefarm, resolving complex technical issues and optimizing workflows. My prior roles at P S Enterprises and Awdiz involved managing system support, configuring virtual machines, and resolving intricate hardware and software problems.My academic background includes a Bachelor's degree in Computer Engineering from Mumbai University, with a notable 71.33% score. I have undertaken several impactful projects, including Road Accident Analysis in India, OTT Platform Analysis, COVID-19 Analysis, and Global Superstore Data Analysis. These projects have enabled me to apply my expertise in statistical analysis, data visualization, and Python programming to deliver insightful and meaningful outcomes.I am particularly eager to explore collaborative opportunities with data science and AI teams where I can contribute to the development of innovative models that detect intricate patterns and trends. My ambition is to be part of a visionary team that pioneers sophisticated data-driven solutions, leveraging my technical prowess and collaborative spirit to make significant contributions.I am enthusiastic about bringing my expertise and passion to a forward-thinking team, driving data-driven initiatives and pioneering advancements in the realm of data science and AI.Feel free to reach out to me at tejaspnaik01@gmail.com.
Hcl Technologies
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AnalystHcl Technologies Feb 2023 - Present✅ Deliver exemplary technical support to Statefarm, adeptly resolving business partners' technical issues through live chat interactions.✅ Generate and meticulously manage tickets using the ServiceNow platform, ensuring precise documentation of daily interactions.✅ Collaborate effectively with team leads and Operational Managers to streamline and optimize process workflows.✅ Promptly report and manage outages during critical functionality breakdowns, ensuring strict adherence to SLAs.✅ Curate and uphold a comprehensive knowledge base of encountered issues and solutions to facilitate swift and efficient resolutions.
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System Support AssociateP S Enterprises May 2022 - Jan 2023✅ Deployed and configured Windows operating systems, Virtual Machines, and IPTV systems.✅ Orchestrated client-device connections on LAN networks and meticulously managed IT accessories inventory.✅ Diagnosed and rectified technical issues with printers and system hardware, guaranteeing seamless Zoom meeting functionality. -
Support DeskAwdiz It Services Sep 2018 - Feb 2020✅ Implemented and configured Windows operating systems on virtual machines using Oracle VirtualBox, encompassing DHCP server setup on Windows Server and client device connections on LAN networks. ✅ Performed advanced hardware-level diagnostics and troubleshooting on components such as SMPS, hard disks, and RAM. -
Professional Growth And Exam Preparation EndeavourUpskilling Professional Growth And Exam Preparation Endeavour Jun 2011 - Aug 2018✅ Devoted extensive time to personal and professional enhancement through Civil Service preparation and engagement in government examinations.
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Software DeveloperKodeplay May 2011 - Dec 2011✅ Performed exhaustive testing of functional modules, identified and reported UI/UX issues, and delivered expert troubleshooting support for network and hardware complications. ✅ Installed and configured Kodemall for clients, ensuring precise alignment with specified requirements, while adeptly communicating with clients to discuss prerequisites and meticulously documenting reported bugs for resolution by the development team.
Tejas Naik Education Details
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St. Francis Institute Of Technology, Mumbai UniversityComputers -
St. Blaise High SchoolComputers
Frequently Asked Questions about Tejas Naik
What company does Tejas Naik work for?
Tejas Naik works for Hcl Technologies
What is Tejas Naik's role at the current company?
Tejas Naik's current role is Dynamic Data Scientist | Python & Machine Learning Expert | Data Visualization with Power BI | Technical Support Professional | Passionate About Innovative Data-Driven Solutions.
What schools did Tejas Naik attend?
Tejas Naik attended St. Francis Institute Of Technology, Mumbai University, St. Blaise High School.
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Tejas Naik
Manager Sales - Transunion Cibil| Pgdm - Research And Business Analytics Welingkar - 24 | Ex - Intern At Hamilton Housewares| Ex - Media.NetMumbai -
Tejas Naik
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