We are developing an advanced feedback platform for the food industry as part of a Big Data Analytics project. This platform aims to improve customer experiences by enabling detailed reviews and ratings for various establishments. Using data mining and pre-processing techniques, we extract insights from extensive datasets to provide valuable feedback for businesses. Tools like Tableau and Power BI help us create intuitive dashboards to visualize these insights, giving stakeholders quick access to actionable information. By focusing on detailed feedback, our platform enhances overall establishment ratings, offering a comprehensive view of customer satisfaction and fostering continuous improvement in the food industry.