* Provided support to users of NX/Teamcenter, with their daily activities either in person or via Team/WebEx meetings* Provide training for software or automation templates* Create Parametric 3D models to use with NX PTS module to automate and reduce work time* Presentation for user North American conference* Implements NX tools as efficiently and as much as possible, was first to use PMI, assembly arrangements, and made more use of Part family, Reference sets

• Provided support to users of NX/Solid edge, as the primary liaison between development and users based in Asia Pacific.• Resolved users’ questions and problems in the areas of software configurations, setups, product functionality and bugs/enhancements• Provided progress and resolution updates to users on issues logged through online tickets• Interacted with support and development management to escalate key customer issues• Tested, verified and provided suggestions for software resolution on ‘Beta’ versions• Actively analyzed customer problems and provided solutions or workarounds in a timely manner via phone, chat or email• Provided detailed documentation to development team for investigation and resolution by duplicating users technical issuesAchievements:• Created 100+ technical documentation, FAQ’s and knowledge base content for active users• Solved over 3000+ user issued during my tenure• Received above average to excellent ratings for customer surveys• Awarded for most number of issues solved in 2017

• Prepared CAD data (Solid Edge or NX) to be uploaded in Team-Center - (Most used module: Sheet Metal and Drafting)• Responsible for Installation, maintenance and updates for CAD software programs• Executed independent contract projects using Siemens NX for Engineering Change Order for Radiators (Most used module: Part, & Drafting)• Created online library for company catalog (manuals) so that customers can find CAD files in neutral formats such as IGES, STEP or JTAchievements:• An increase in efficiency of 15 % was reported by users after consulting sessions of “Best methods” to use 3D CAD and helped new users to get familiarized with the software• Successfully delivered trainings for NX & Solid Edge to graduates with placements of over 90%

• Delivered 3D surface modeling projects for automobile interior and exterior• Made updates to existing CAD models as per the Engineering Change Orders (ECO/ECN)• Performed project estimation and costing for new clients• Guided VB developers understand CAD models and its behavior to write programs accordingly• Acted as facilitator between clients and designers for understanding project requirements and feedback form end users on current projectsAchievements:• Created 3D models/assembly and its drafting so that they can be automated to reduce design time, from 4-5 days to 4 hours• Successfully migrated CAD Data from Pro-e to Solid Edge reducing 50% of rework.

• Created molds, dies and punches for fixtures of a two wheeler manufacturing company• Edited old CAD data as per new guidelines from customers (ECO)• Created checking fixtures for automobile industry with production ready drafting of the same

• Managed manufacturing plant for neat and timely production of Reinforced Cement Concrete (RCC) Pipes• Supervised trench excavation for laying sewer lines (Drainage)• Performed land survey for determining excavation depths• Responsible for maintenance of earthmoving machinery (excavators, drills, trucks) for daily activities• Managed project expense and personnel weekly wages• Maintained office records for field work and manufacturing plant