Product Owner
Current• Led sprint planning, daily stand-ups, and sprint reviews to ensure the successful delivery of product increments. Also, led the product vision, strategy, and roadmap for insurance software solutions, aligning with business goals and market needs.• Implemented an agile framework and streamlined product development processes, reducing time-to-market by 15%• Led the development and launch of SmartyStreets and Agency Matrix Auth that significantly improved user experience and increased customer satisfaction by 22%• Acted as the primary liaison between business stakeholders and the development team, effectively communicating requirements and providing ongoing clarification and feedback.• Conducted user acceptance testing (UAT) and worked closely with QA teams to validate software functionality and ensure high quality.• Leveraged agile project management tools (e.g., JIRA) to track and manage product development progress, backlog prioritization, and issue tracking.• Collaborated with UX/UI designers to create intuitive and user-friendly software interfaces.• Provided training and support to internal teams and clients to ensure successful adoption and usage of software solutions.