Product Owner
Current- Led sprint planning, daily stand-ups, and sprint reviews to ensure the successful delivery of product increments. Also, led the product vision, strategy, and roadmap for insurance software solutions, aligning with.
- Implemented an agile framework and streamlined product development processes, reducing time-to-market by 15%
- Led the development and launch of SmartyStreets and Agency Matrix Auth that significantly improved user experience and increased customer satisfaction by 22%
- Acted as the primary liaison between business stakeholders and the development team, effectively communicating requirements and providing ongoing clarification and feedback.
- Conducted user acceptance testing (UAT) and worked closely with QA teams to validate software functionality and ensure high quality.
- Leveraged agile project management tools (e.g., JIRA) to track and manage product development progress, backlog prioritization, and issue tracking.