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Partnering with some of the world’s most prestigious luxury brands, including Marriott, Fairmont, Starwood, and Shangri-La, I specialise in crafting high-impact digital strategies that elevate brand presence, grow market share, and drive direct bookings. With extensive experience across luxury resorts in Mauritius, the Maldives, China, UAE, Switzerland, and Zanzibar, I bring a nuanced understanding of the key feeder markets for each destination, tailoring strategies that resonate with their unique clientele.With over a decade of expertise, I guide every stage of the customer journey—from strategy to seamless implementation—ensuring every digital touchpoint captivates, converts, and fosters loyalty. My approach combines data-driven insight with innovative execution, delivering multi-channel campaigns that engage sophisticated travellers and enhance e-commerce performance.A trusted partner in the luxury hospitality space, I excel in aligning brand vision with measurable outcomes, helping renowned hotels thrive in an increasingly competitive digital landscape by unlocking new revenue streams and maximising ROI.
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Digital Transformation DirectorJhagger&CoMauritius -
Luxury Hospitality Digital Marketing & E-Commerce ConsultantIndépendant Mar 2024 - PresentPartnering with some of the world’s most prestigious luxury brands, including Marriott, Fairmont, Starwood, and Shangri-La, I specialise in crafting high-impact digital strategies that elevate brand presence, grow market share, and drive direct bookings.With over a decade of expertise, I guide every stage of the customer journey—from strategy to seamless implementation—ensuring every digital touchpoint captivates, converts, and fosters loyalty. My approach combines data-driven insight with innovative execution, delivering multi-channel campaigns that engage sophisticated travellers and enhance e-commerce performance.A trusted partner in the luxury hospitality space, I excel in aligning brand vision with measurable outcomes, helping renowned hotels thrive in an increasingly competitive digital landscape by unlocking new revenue streams and maximising ROI.
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Digital Marketing & E-Commerce ManagerThe Lux Collective Jan 2020 - Mar 2024- Managed digital marketing budget, cut costs by 15%, and boosted campaign success.- Crafted a digital strategy; gained a 25% market share increase after competitor analysis.- Addressed challenges, enhancing campaign efficiency by 20%.- Achieved over 200% ROI in digital campaigns, surpassing KPIs by 30%.- Kept pace with market trends; ensured cutting-edge company strategies.- Introduced marketing tactics; elevated organic traffic by 60%.- Optimized user funnels; cut drop-offs by 40% and boosted conversions by 35%.- Led the digital team; achieved a 95% on-time project completion rate.- Improved operational efficiency, raising team productivity by 18%.- Oversaw team growth with a 90% retention rate through recruitment and training.- Enhanced team skills with regular coaching and educational sessions.- Expanded brand's online influence through strategic initiatives.- Delivered 98% successful marketing campaigns from idea to execution.- Negotiated advertising deals, achieving a 10% visibility boost.- Collaborated with departments for aligned marketing strategies. -
Assistant Digital Marketing & E-Commerce ManagerLux* Resorts & Hotels Jan 2018 - Jan 2020Floreal, Curepipe, Mauritius- Executed digital strategies spanning SEO, SEM, and social media, increasing organic traffic by 40%.- Reported on campaign performance; achieved an ROI of 150% and met KPIs with a 20% above-target rate.- Leveraged trends and insights, refining budget allocation and enhancing campaign effectiveness by 12%.- Introduced growth techniques, contributing to a 15% uptick in user engagement.- Led experiments and conversion tests, yielding a 25% improvement in conversion rates.- Partnered with teams to develop landing pages, resulting in a 20% boost in session durations.- Optimized user funnels, leading to a 25% decrease in drop-offs at key stages.- Collaborated with agencies and vendors, streamlining processes and improving campaign ROI.- Assessed emerging technologies, advocating for tools that increased team efficiency by 10%.- Supported the senior manager in achieving departmental objectives, ensuring consistent alignment with company goals.- Supervised team members, ensuring strategies were consistently executed and targets met.- Monitored market dynamics and competitors, guiding strategies that heightened customer satisfaction by 18%. -
Digital Marketing & E-Commerce ExecutiveLux* Resorts & Hotels Corporate Office Jul 2014 - Jan 2018Floreal, Curepipe, Mauritius- Create, plan, and execute the global digital marketing strategy- Manage the strategy- Manage and train the rest of the team- Keep abreast on the most recent technologies and best practises.- Manage all digital marketing channels- Measure ROI and KPIs- Prepare and manage a digital marketing budget with the Digital Marketing Manager- Manage and improve online content, considering SEO and Google Analytics- Develop an inbound marketing strategy- Forecast trends in sales performance- Motivate the digital marketing team to accomplish its objectives.- Monitor the competition and make improvement suggestions- Contribute to the formulation of digital consumer connection-building strategies- Launch optimised online adverts through Google Adwords, Facebook etc. to increase ROI and brand awareness- Participate actively in SEO efforts (keyword, image optimization etc.)- Provide innovative content marketing ideas and website updates- Work with web developers to enhance the user experience- Using a range of Web analytics tools, evaluate the success of digital marketing campaigns (Google Analytics, WebTrends etc.)- Managing PPC campaigns, tracking reports, and calculating ROI.- Writing SEO-optimized website content.- Attend networking events and stay up-to-date on digital marketing trends. -
E-Marketing CoordinatorVinivi Jan 2014 - Jun 2014Pointe Aux Biches, Trou Aux Biches, Mauritius- Coordinate and manage the distribution of external and internal newsletters, email campaigns, client alerts, and firm announcements- Manage and maintain marketing and client email lists- Monitor and conduct quality controls of website content, social creatives, and landing pages- Supporting marketing initiatives- Assisting with the preparation of product launches - Editing marketing material- Researching market trends- Identifying and engaging with customers- Developing and sourcing content for digital platforms- Optimize SEO- Develop and implement digital marketing campaigns- Use analytics tools to assess and modify our campaigns- Create visual and written content- Identify new avenues for marketing and growth- Reviewing marketing materials and suggesting improvements - Assisting with the lead generation process -
E-Marketing CoordinatorVinivi Jan 2013 - Jan 2014Pointe Aux Biches, Trou Aux Biches, Mauritius- Coordinate and manage the distribution of external and internal newsletters, email campaigns, client alerts, and firm announcements- Manage and maintain marketing and client email lists- Monitor and conduct quality controls of website content, social creatives, and landing pages- Supporting marketing initiatives- Editing marketing material- Researching market trends- Identifying and engaging with customers- Optimize SEO- Develop and implement digital marketing campaigns- Use analytics tools to assess and modify our campaigns- Create visual and written content- Identify new avenues for marketing and growth- Reviewing marketing materials and suggesting improvements -
TraineeVinivi Jun 2012 - Dec 2012Pointe Aux Biches, Trou Aux Biches, Mauritius- Coordinate and manage the distribution of external and internal newsletters, email campaigns, client alerts, and firm announcements- Manage and maintain marketing and client email lists- Monitor and conduct quality controls of website content, social creatives, and landing pages- Supporting marketing initiatives- Editing marketing material- Researching market trends- Identifying and engaging with customers- Optimize SEO- Develop and implement digital marketing campaigns- Use analytics tools to assess and modify our campaigns- Create visual and written content- Identify new avenues for marketing and growth- Reviewing marketing materials and suggesting improvements
Tej Luchmun, Cmktr Skills
Tej Luchmun, Cmktr Education Details
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Strategic Management -
Business, Management, Marketing, And Related Support Services -
Certificate In New Media Marketing For The Hospitality Professional -
Bsc Hons. Tourism, Leisure And Recreation Management -
Mahatma Gandhi Secondary School FlacqHigher School Certificate
Frequently Asked Questions about Tej Luchmun, Cmktr
What company does Tej Luchmun, Cmktr work for?
Tej Luchmun, Cmktr works for Jhagger&co
What is Tej Luchmun, Cmktr's role at the current company?
Tej Luchmun, Cmktr's current role is Digital Transformation Director.
What is Tej Luchmun, Cmktr's email address?
Tej Luchmun, Cmktr's email address is te****@****rts.com
What is Tej Luchmun, Cmktr's direct phone number?
Tej Luchmun, Cmktr's direct phone number is +23069*****
What schools did Tej Luchmun, Cmktr attend?
Tej Luchmun, Cmktr attended The Wharton School, Harvard Business School Online, Cornell University, University Of Mauritius, Mahatma Gandhi Secondary School Flacq.
What skills is Tej Luchmun, Cmktr known for?
Tej Luchmun, Cmktr has skills like Hospitality, Tourism, Online Marketing, Seo, Social Media Marketing, E Commerce, Hospitality Management, Market Research, Project Planning, French, Marketing, Social Media.
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