Tej Luchmun, Cmktr Email & Phone Number

Mauritius

Partnering with some of the world’s most prestigious luxury brands, including Marriott, Fairmont, Starwood, and Shangri-La, I specialise in crafting high-impact digital strategies that elevate brand presence, grow market share, and drive direct bookings.With over a decade of expertise, I guide every stage of the customer journey—from strategy to seamless implementation—ensuring every digital touchpoint captivates, converts, and fosters loyalty. My approach combines data-driven insight with innovative execution, delivering multi-channel campaigns that engage sophisticated travellers and enhance e-commerce performance.A trusted partner in the luxury hospitality space, I excel in aligning brand vision with measurable outcomes, helping renowned hotels thrive in an increasingly competitive digital landscape by unlocking new revenue streams and maximising ROI.

- Managed digital marketing budget, cut costs by 15%, and boosted campaign success.- Crafted a digital strategy; gained a 25% market share increase after competitor analysis.- Addressed challenges, enhancing campaign efficiency by 20%.- Achieved over 200% ROI in digital campaigns, surpassing KPIs by 30%.- Kept pace with market trends; ensured cutting-edge company strategies.- Introduced marketing tactics; elevated organic traffic by 60%.- Optimized user funnels; cut drop-offs by 40% and boosted conversions by 35%.- Led the digital team; achieved a 95% on-time project completion rate.- Improved operational efficiency, raising team productivity by 18%.- Oversaw team growth with a 90% retention rate through recruitment and training.- Enhanced team skills with regular coaching and educational sessions.- Expanded brand's online influence through strategic initiatives.- Delivered 98% successful marketing campaigns from idea to execution.- Negotiated advertising deals, achieving a 10% visibility boost.- Collaborated with departments for aligned marketing strategies.

Floreal, Curepipe, Mauritius

- Executed digital strategies spanning SEO, SEM, and social media, increasing organic traffic by 40%.- Reported on campaign performance; achieved an ROI of 150% and met KPIs with a 20% above-target rate.- Leveraged trends and insights, refining budget allocation and enhancing campaign effectiveness by 12%.- Introduced growth techniques, contributing to a 15% uptick in user engagement.- Led experiments and conversion tests, yielding a 25% improvement in conversion rates.- Partnered with teams to develop landing pages, resulting in a 20% boost in session durations.- Optimized user funnels, leading to a 25% decrease in drop-offs at key stages.- Collaborated with agencies and vendors, streamlining processes and improving campaign ROI.- Assessed emerging technologies, advocating for tools that increased team efficiency by 10%.- Supported the senior manager in achieving departmental objectives, ensuring consistent alignment with company goals.- Supervised team members, ensuring strategies were consistently executed and targets met.- Monitored market dynamics and competitors, guiding strategies that heightened customer satisfaction by 18%.

Floreal, Curepipe, Mauritius

- Create, plan, and execute the global digital marketing strategy- Manage the strategy- Manage and train the rest of the team- Keep abreast on the most recent technologies and best practises.- Manage all digital marketing channels- Measure ROI and KPIs- Prepare and manage a digital marketing budget with the Digital Marketing Manager- Manage and improve online content, considering SEO and Google Analytics- Develop an inbound marketing strategy- Forecast trends in sales performance- Motivate the digital marketing team to accomplish its objectives.- Monitor the competition and make improvement suggestions- Contribute to the formulation of digital consumer connection-building strategies- Launch optimised online adverts through Google Adwords, Facebook etc. to increase ROI and brand awareness- Participate actively in SEO efforts (keyword, image optimization etc.)- Provide innovative content marketing ideas and website updates- Work with web developers to enhance the user experience- Using a range of Web analytics tools, evaluate the success of digital marketing campaigns (Google Analytics, WebTrends etc.)- Managing PPC campaigns, tracking reports, and calculating ROI.- Writing SEO-optimized website content.- Attend networking events and stay up-to-date on digital marketing trends.

Pointe Aux Biches, Trou Aux Biches, Mauritius

- Coordinate and manage the distribution of external and internal newsletters, email campaigns, client alerts, and firm announcements- Manage and maintain marketing and client email lists- Monitor and conduct quality controls of website content, social creatives, and landing pages- Supporting marketing initiatives- Assisting with the preparation of product launches - Editing marketing material- Researching market trends- Identifying and engaging with customers- Developing and sourcing content for digital platforms- Optimize SEO- Develop and implement digital marketing campaigns- Use analytics tools to assess and modify our campaigns- Create visual and written content- Identify new avenues for marketing and growth- Reviewing marketing materials and suggesting improvements - Assisting with the lead generation process

Pointe Aux Biches, Trou Aux Biches, Mauritius

- Coordinate and manage the distribution of external and internal newsletters, email campaigns, client alerts, and firm announcements- Manage and maintain marketing and client email lists- Monitor and conduct quality controls of website content, social creatives, and landing pages- Supporting marketing initiatives- Editing marketing material- Researching market trends- Identifying and engaging with customers- Optimize SEO- Develop and implement digital marketing campaigns- Use analytics tools to assess and modify our campaigns- Create visual and written content- Identify new avenues for marketing and growth- Reviewing marketing materials and suggesting improvements

Pointe Aux Biches, Trou Aux Biches, Mauritius

- Coordinate and manage the distribution of external and internal newsletters, email campaigns, client alerts, and firm announcements- Manage and maintain marketing and client email lists- Monitor and conduct quality controls of website content, social creatives, and landing pages- Supporting marketing initiatives- Editing marketing material- Researching market trends- Identifying and engaging with customers- Optimize SEO- Develop and implement digital marketing campaigns- Use analytics tools to assess and modify our campaigns- Create visual and written content- Identify new avenues for marketing and growth- Reviewing marketing materials and suggesting improvements

Strategic Management

Harvard Core, Business, Management, Marketing, And Related Support Services

Certificate In New Media Marketing For The Hospitality Professional

through eCornell

Bsc Hons. Tourism, Leisure And Recreation Management

Activities and Societies: UoM Students Tourism Society, AIESEC University of Mauritius

Higher School Certificate

Studied: Mathematics, Chemistry, Physics (as main) and General Paper, French (as subsidiary)