Tejmin Jasani Email & Phone Number

London, GB

Stoke Newington

• Developed strong interpersonal and communication skills by interacting with a diverse clientele, building rapport, and addressing their inquiries effectively.
• Demonstrated strong organisational and time management skills by efficiently handling multiple tasks and responsibilities in a fast-paced environment.
• Managed inventory and stock levels for postal and retail products, ensuring availability and meeting customer needs.
• Enhanced customer experience by certifying identity documents with accuracy, ensuring a smooth and secure process.
• Adhered to strict compliance regulations while processing financial transactions, including bill payments, money transfers, and customer identification.

Milton Keynes, England, United Kingdom

• Supported showroom operations by maintaining a luxurious and inviting showroom environment, ensuring up-to-date and visually appealing product displays.
• Created engaging training content on the Learning Management System (LMS) to educate customers and enhance their product knowledge.
• Delivered exceptional customer service by providing product demonstrations and answering customer inquiries during live and virtual training sessions.
• Developed targeted training materials based on user data and survey feedback.
• Utilized strong research and communication skills to analyse customer needs and create informative training materials.

Mumbai, Maharashtra, India

• Attending customers queries.
• Establishing a positive rapport.
• Developing expertise on the processes and resources to drive positive outcomes by using them.
• Demonstrating Customer passion through outstanding customer attention and relationship building.
• Excelling in Quality of service.

Borivali, Maharashtra, India

• Resolving Customer complaints and queries.
• Possessing product knowledge to enhance customer support.
• Providing solutions with Empathy, Speed and Quality.
• Attentive listening and patience.
• I continually exceeded the performance requirement for 6 months by being the “Top Individual Performer” and “Top Quality Sorer” and was awarded with an appreciation certificate thus accelerating the team’s overall.

Education record

Bachelor Of Arts - Ba, Psychology

Activities and Societies: Research paper -To examine the relationship between Age and Boredom in employees in the Indian context. Worked.