Setting and driving organizational vision, operational strategy, and hiring needs.Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning.Oversee company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met.Ensure effective recruiting, onboarding, professional development, performance management, and retention.Adhere to company business requirements, enforcing compliance and taking action when necessary.Analyze internal operations and identify areas of process enhancement.Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives.Directly oversee operations, HR, and accounting.Fosters a success-oriented, accountable environment within the company.Maintain and build trusted relationships with key customers, clients, partners, and stakeholders.

Managing and leading a team of Quality engineers.Implementing software testing types and methods to support Agile Software Development.Proactively monitor customer insights and production issues to seek quality feedback and improve processes to enhance quality of the product.Take ownership in process quality and drive for product quality. Work autonomously together with different teams inside and outside organization. Assist with the creation of automation test strategies for functional and non-functional Generate historical analysis of test results.Responsible for driving complex technical projects from the planning stage through execution. Gather functional requirements, develop technical specifications and ensure project delivery as per the defined quality standards, acceptance criteria, and schedule. Manage the team of analysts and testers to reach the goals and timelines given by business.Analyze and understand the systems bugs reported by business team and take responsibility for their resolution.Responsible for test scenarios and test cases preparation and their quality.

Develop and maintain a high performing team to meet contractual and organizations team objectives.Translate and communicate business objectives, polices and directives to the team.Coach and mentor team to target and with view to succession planning, ensuring that team members have a development plan.Compile accurate and comprehensive reports.Counsel consultants on issues affecting their work performance and or team performance.Demonstrate initiative during any interaction.Client call on daily basis to resolve queries and providing status.Translate, communicate and manage contractual and business objectives and policies to the team.Takeover / assist team members with any issues.Analyze and interpret statistical information relevant to the business as a whole.Ensure coaching and mentoring is done according to individual targets.