• Maintaining outstanding customer service by warmly greeting customers, promptly addressing product inquiries, and ensuring a positive shopping experience, contributing to increased customer satisfaction scores.• Execute transactions with precision, achieving a 99.9% accuracy rate in cash drawer balancing at beginning and end of each shift• Optimize product displays and inventory management by stocking shelves, labelling, and pricing merchandise, resulting in a 20% increase in impulse purchases.• Conduct regular inventory audits and monitor stock levels, reducing stock discrepancies by 15%.• Maintain a clean and safe store environment, adhering to safety protocols, led to a 30% decrease in customer complaints regarding store cleanliness

Develop and maintain strong relationships with customers.Understand customers' financial needs and recommend suitable housing finance products.Guide customers through the application and approval process.Ensure timely collection of payments and resolve customer queries.Achieve sales targets and contribute to the company's growth.