Tek Chee Low Email & Phone Number

Petaling Jaya, Selangor, Malaysia

Partnering with business to deliver solutions that helps to build the trust, pave the way forward and meeting customer goals

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Lead a regional team responsible for data integration and big data platform deployment• Collaborate with global data team on tools, implementation strategies & resources• Develop strategic vision and roadmap for data integration platforms for strategic markets• Oversee various highly complex Data and Information Management programs & projects and coordinates the management of multiple related projects.• Develop and maintain comprehensive data integration to support fit for purpose business use case• Collaborate with Enterprise Data Governance team for establishment of local DG team and processes

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Setting process and regional support team for Asia Digital platform support which includes China, India, Australia & Vietnam. The platform consist of solutions for Sales, Servicing, Marketing and Web Analytics • Leverage Enterprise Support team and Country IT to complete the support eco-system• Identify and optimize service from both internal and external providers• Define and enforce service transition framework that starts from the ealy stage of application development until it is handover to support organizationKey Achievement• On boarded Australia, China, Vietnam and India Digital platform on the similar support structure• Cost avoidance of $200K per annum per country by leveraging scale of support• Leverage and reuse of processes & tools to speed up new country on boarding• Increase application support contract value via improvement of enhancements hours and business hours coverage• Project transition playbook to speed up production support team handover

Kuala Lumpur, Malaysia

• Imaging and Workflow – Partnering with vendor to formulate a solution accelerator on FileNet platform to improve leverage, reuse, and speed to deploy. Supported countries’ deployment need in Asia for process optimization, straight through processing and paperless processing • Analytics – Partnering with vendor to create predictive analytics solution to improve customer retention and value segmentationKey Achievement• Initiated two reinvestment program (USD$5M) for Asia (IWS and Analytics)• Three successful deployments of the regional imaging and workflow solution (Vietnam, Bangladesh & China). Further leveraging asset for two other regions deployment. Projected benefits of more than $5M in five years• Successful proof of concept on customer retention campaign and 360° view of customer by using big data technology • Deployment of “The Wall” application as customer information portal

Kuala Lumpur, Malaysia

• Accountable to the Regional CIO for PMO on Asia strategic initiatives• Address business as usual (BAU) activities related to infrastructure, IT Risk Management, technical information requests from NYHO• Monitors Business As Usual operations in the countries within its region and report major events to the Regional CIO• Responsible of oversee “end to end” delivery of Enterprise Technology (Global) solutions to APAC countries.• Works with Enterprise Technology leads to resolve issues and requests where participation from US based team is required. • Follow-up on operational problems identified in shared/regional data centres for final reporting to business.• Provide oversight, analysis, reporting coordination and facilitation of Enterprise Technology related initiatives.• Serves as a management resource on specific Enterprise Technology related initiatives.• Review recurring operations related problems and recommends process modifications to reduce incidentsKey Achievement:• Successful China-Beijing JV’s & Australia data center relocation from 3rd party regional data centre to in-country hosted environment. Relocation effort provided USD$350K annual saving and cost avoidance of USD$650K for future operation. Project completed in 9 months (2010)• Successful Beijing HQ & branches network BAU optimization to save operation cost and ease of integration• Successful global firewall replacement initiative for Asia countries. Project completed in 1 year (Mac 2009)• Successful email migration project to NY home office infrastructure. A total of 1500 users were successful migrated (Aug 2009)• Assist Korea successful data relocation cutover with local and global team support (Jan 2011)

Manage the relationship with key IT decision makers for Microsoft Global AccountsAssiting Country CIOs toa ddress business needs with Microsoft technologyDriving Microsoft technology awareness among customers

• Technical liaison for international projects• Supporting new product development for Smart Card Management Systems (Java based application)• Managing regional development team and product development team• Managing System Integration effort for remote clients such as LG Card and SK Telecom in S.Korea Key Achievement• Successful proof of concept with LG Card and initiation of smart card management system with IBM Korea.• Successful deployment and integration IBM SmartCard management system and LG Card Production floor within 6 months

Key Achievements• Successful deployment of a USD3MM regional finance reporting repository hosted in Malaysia for six countries eg Taiwan, Hong Kong, Korea, Vietnam, Indonesia and Singapore. Deployment includes setting up a central post-production operation support in Malaysia (Regional Development Manager 2005 - Insurance)• Successful deployment of a RM13MM procurement strategic initiative to optimize inventory across subsidiaries in Malaysia. Deployment includes integration with SAP and web interfaces for business users (Solution lead 2004 - Oil & Gas)• Facilitate IT strategy workshop for business alignment (Technical Consultant 2004 - Manufacturing)• Successful systems relocation from Hong Kong to Malaysia as part of regional shared service setup (Program Manager 2003 - Finance)• Successful deployment of a trading system for energy liberation for retail market in Singapore (Infrastructure Lead 2002 – Oil & Gas)• Successful deployment of a Customer Care Web-Enablement in South Korea. Deployment includes integration with SAP and web interfaces for business users (Solution lead 2001 - Oil & Gas)• Successful deployment of a web based time share solution in Malaysia• Successful deployment of a personalized marketing solution for a client in Singapore (Team lead 2000 - Communication)• Successful product development for a trade finance software (Team Lead 2000 - Products)• Promote standard delivery architecture for respective delivery unit (internal)

Flmi, Insurance

Bachelor Of Engineering, Chemical Engineering, 1St Class

Activities and Societies: ESSOS

Education record

Education record