Kim Ledbetter Email and Phone Number
Kim Ledbetter work email
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Kim Ledbetter personal email
I am an aspiring sailor and an active network engineer! In 2015 I moved into the world of network engineering and I can say that it has never been boring. I have deployed and supported many Meraki solutions, and I am FortiNet certified with NSE4, NSE5, and NSE7 certifications. To work in this industry requires constant study and a love of technology!As my children became adults and remote work became a reality for many, I challenged myself personally to take a leap to pursue my own dreams - living on and sailing my boat while also keeping up with my career choices. In 2021, I moved to Key West, FL and the dream keeps on evolving. Someday, I'd love to sail the "FortiBoat" sailing vessel! I'm so thankful for my opportunity to pursue my dreams personally and professionally, to feel appreciated by my employer, to provide value to an organization, and to love my life!
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Sr Network EngineerLiquid Networx Feb 2024 - PresentSan Antonio, Texas, Us
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Network EngineerSagenet Mar 2023 - May 2024Tulsa, Oklahoma, Us -
First MatePampero Otg Oct 2022 - Apr 2023
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Sr. Network EngineerComcast Jun 2021 - Nov 2022Philadelphia, Pa, Us -
Network Engineering ConsultantSagenet Llc Mar 2019 - Jun 2021
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Level Ii Network EngineerSagenet Llc Oct 2011 - Jun 2021I work in the Network Operations Center where we monitor thousands of network connections for our clients. These include DSL, Cable, T1, T3, satellite and more. We work with broadband and cellular providers in the event of a problem, and we troubleshoot the connections with each location if they drop offline. In addition to network connections, we monitor heating/air units, digital signage, and public wifi traffic, etc... We open tickets internally and with broadband service providers as needed for locations across the United States. We also handle installation and turn up of new services for our clients, including the deployment of Cisco routers and switches at each location.
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Sr Network EngineerSagenet Oct 2011 - Feb 2021Tulsa, Oklahoma, Us
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Network Operations AnalystCitgo Petroleum May 2010 - Aug 2011Houston, Tx, UsI work the overnight shift in the Data center, where we are responsible for making sure all systems remain up and running! This includes the physical T1/T3 connections to all of our sites, WAN connections, and corresponding switches and routers. We also monitor a group of Windows servers and Unix servers and investigate any problems that may occur. We handle IDS security reporting and check for viruses/trojans on end user computers. We also handle Maestro scheduling requests and monitor for stalled or erred jobs. Last but not least, we help employees with their login, networking, and vpn questions and problems; We report on and manage all of these issues in a ticketing system. Occasionally we get to wake up unsuspecting victims to let them know a computer system needs something... To sum it up in 3 words: I love it! -
Service DeskConocophillips May 2008 - Dec 2008Houston, Texas, UsThe Service Desk supports employees of ConocoPhillips from around the globe! We assisted users on a large variety of software applications, as well as identified problems with hardware. We helped users login, access the intranet/internet both in office and through VPN, use Microsoft Office applications, reported all issues through a Remedy ticketing system and coordinate and worked with Network Operations to identify and resolve problems. The software categories and applications supported at CP include Active Directory, Exchange, BES, SAP, SCADA systems, SecurID, CAD, and many in house apps! -
Manager - Tier 2Alorica Dec 2005 - Jan 2008Irvine, Ca, UsAs a manager of Tier 2 support at Alorica, we recruited, trained, and maintained teams of 10-15 individuals who support Sprint mobile devices. We were also responsible for their customer service ratings and reporting on their performance each week. -
Tier 2 SupportDecisionone Oct 2003 - Dec 2005Havertown, Pennsylvania, UsIn Tier 2 at DecisionOne, we supported Sprint mobile devices on the internet. Most devices were smartphones, wireless cards, and old style pda's. We assisted users in connecting devices to the internet and downloading and using the apps on their phone. Also in level 2 we supported corporations using the Exchange redirector software and also corporations using a BES (Blackberry Enterprise Server) - whether hosted by the individual company or by Sprint. I also participated in several feedback sessions with Sprint both in our location and at Sprint Headquarters when they launched a new billing system. -
Software SupportUpperspace Jun 2000 - Jul 2002Software support for DesignCAD (computer aided drafting application) and several other applications such as ModelCAD and PhotoMUD. DesignCAD support included showing end users how to use drawing and editing tools, create macros, make 3d images and add rendering to their drawings. Walked customers through using each tool as required and reported any bugs or feedback to developers. With this company I also got an introduction to programming in VB and created several software installation packages which required customized scripting, and did support for local internet service both over the phone and in customer homes.
Kim Ledbetter Skills
Kim Ledbetter Education Details
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Rogers State UniversityEmergency Medical Technology/Technician (Emt Paramedic) -
Tulsa Community CollegeManagement Information Systems
Frequently Asked Questions about Kim Ledbetter
What company does Kim Ledbetter work for?
Kim Ledbetter works for Liquid Networx
What is Kim Ledbetter's role at the current company?
Kim Ledbetter's current role is Sailor, Network Engineer, Business owner, Contractor.
What is Kim Ledbetter's email address?
Kim Ledbetter's email address is ki****@****ast.com
What schools did Kim Ledbetter attend?
Kim Ledbetter attended Rogers State University, Tulsa Community College.
What are some of Kim Ledbetter's interests?
Kim Ledbetter has interest in Disaster And Humanitarian Relief, Health.
What skills is Kim Ledbetter known for?
Kim Ledbetter has skills like Routers, Vpn, Networking, Technical Support, Windows Server, Troubleshooting, Switches, Active Directory, Data Center, Operating Systems, Wan, Hardware.
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