●Empowering leaders and professionals across roles through tailored soft skills training, boosting team performance and leadership effectiveness.●Designing and delivering innovative learning experiences, increasing engagement and retention.●Partnering with HR teams in scaleups to create strategic talent initiatives, enhancing employee experience and supporting business scalability.●Delivering learning consulting solutions, optimizing training programs to align with business goals, leading to operational efficiency.

●Led a team of 60 retail professionals across 10 stores in Attica & Peloponnese, driving a 15% YoY sales increase through customer-focused strategies.●Developed and mentored 10 Store Managers, improving engagement and reducing turnover, while promoting 4 of them into higher roles within the organization..●Boosted foot traffic and average transaction value by 20% through targeted sales initiatives.●Launched tailored in-house initiatives to enhance team engagement, resulting in higher employee satisfaction and productivity across all stores, consistently meeting KPIs.

●Led a team of 15 sales representatives across North Greece, driving an increase in revenue through strategic account management and tailored solutions.●Managed a portfolio of high-value clients, fostering long-term partnerships.●Developed customized sales strategies that expanded market share and exceeded quarterly KPIs.●Collaborated with cross-functional teams to ensure seamless client experiences, optimizing service delivery and enhancing customer satisfaction.

●Managed a team of 13 sales advisors, enhancing performance through targeted training and mentoring.●Successfully developed the retail network in Thessaloniki, launching 2 pop-up stores and a flagship store, driving brand visibility and customer engagement.●Implemented customer-centric strategies, improving the overall experience and increasing customer satisfaction scores.●Fostered a collaborative team environment.

●Led a diverse team in executing promotional activities, driving increase in customer engagement and brand awareness through targeted campaigns.●Developed and implemented innovative consumer engagement strategies, resulting in a boost in participation in promotional events and initiatives.●Analyzed consumer feedback and market trends, using insights to refine promotional strategies and improve overall campaign effectiveness.●Collaborated with cross-functional teams to ensure cohesive messaging and branding across all consumer touchpoints, enhancing customer experience and loyalty.