• Assisted customers with inquiries and provided product information, ensuring a positive shopping experience.• Processed sales transactions accurately, handling cash, credit cards, and other payment methods.• Managed returns, exchanges, and gift vouchers, prioritizing customer satisfaction.• Proactively escalated any customer complaints to management for swift resolution, maintaining a positive brand image.• Collaborated with the Store Manager and the overall team to achieve Key Performance Indicators (KPIs) and sales targets.• Engaged in ad-hoc tasks as required, demonstrating flexibility to meet evolving store needs.• Contributed to maintaining store presentation through regular merchandising and visual display upkeep.• Used EFPOS machine to receive payment from customers.• Handled daily tasks of restocking store shelves with products. This involved picking items from the inventory and placing them on shelves to ensure stores were always adequately stocked for customers.• Consistently met and exceeded daily sales quotas, demonstrating a strong ability to drive revenue and achieve targets.• Efficiently handled opening and end-of-day store closure tasks individually, ensuring all procedures were accurately processed and completed.