Tekla Demercado Email & Phone Number

Santa Clara, California, Us

Santa Clara, California, Us

Santa Clara, California, Us

Santa Clara, California, Us

Work directly with Human Resources Department to recruit, hire and onboard an inside sales team of over 100 insurance licensed sales agents.Expert on customer needs, segmentation, competitors, category dynamics & industry trends.Work closely with Logistics and Product Management to maintain and update supply chain setup.Responsible for leading a team of Sales Supervisors to develop sales talent in executing a consistentsales process to reach sales and revenue goals.Consistently leading teams of professional sales agents and supervisor to exceed monthly, quarterly and annual sales targets.Implementing and executing sales strategies and plans which lead to 60% YOY growth of submitted applications.Collaborating with multiple department heads to gain efficiencies in training, onboarding, and improved technology solutions.Managing all aspects of sales agent’s improvement including proficiency gains in amount of customers submitted, pipelined, approved and retained to improve company’s profitability.Coaching sales teams on all aspects of governmental compliance rules and regulations.Responsible for consistent forecasting, reporting and analytics of sales performance.

Santa Clara, California, Us

Helped create a comprehensive sales process that improved department sales performances,Assisted in hiring, coaching, and inspiring motivated sales staff to exceed sales goals.Took personal control of the major accounts that impacted the organizations strategic plan.Provided day-to-day supervision and support to sales staff in the performance of their job duties and responsibilities. Ensured the capture and appropriate storage of complete and accurate prospective member records. Collected, analyzed, and reported on sales plan and sales/account service process activity and results as scheduled and required.

Santa Clara, California, Us

Handled inbound calls in a fast paced sales environment.Utilized consultative selling techniques to turn potential leads into clients.Meet and exceed quality metrics while providing superior service.Increased revenue by proactively promoting ancillary products.

Santa Clara, California, Us

Handled inbound and outbound calls assisting Medicare clients using consultative selling techniques to purchase Medicare Advantage plans.Met and exceeded monthly sales and performance goals.Achieved the highest number of Medicare Advantage enrollments for the 2012 Annual Enrollment Period.

Expert in face to face sales of Life (Final Expense and Universal Life) , Health, Medicare (Advantage and Supplements), Annuities, Disability, Accident, and Critical Illness Insurance Policies.Responsible for building and maintaining effective relationships with prospective and existing clients to close sales.Meet potential clients and present information about the features and advantages of Life Insurance, Annuities, Health Insurance and Supplemental Benefits packages.Utilized fact finding techniques and needs analysis interviews to determine current and desired protections, and create cross selling opportunities.Traveled to multiple cities and states around the U.S to educate employees about medical, dental, vision and additional core benefits and sold ancillary voluntary benefits such as accident, critical illness and life insurance to fit individual employee’s needs.

Negotiated and retained Sales and Fulfillment contracts with the two largest companies in the residential satellite industry.Recruited, developed/trained, coached, motivated, retained and evaluated qualified staff.Developed and implemented direct response marketing campaigns which acquired new customers and increased sales revenue from $400 monthly to an average of $8000 weekly.Used proprietary software systems to proactively monitor employee assignments, deadlines, inventory, payroll and outstanding invoices.Held monthly business meetings with clients to review overall company performance.

Managed direction, coordination, and evaluation of Satellite Installer team.Responsible for recruiting, hiring, and evaluating new employees to create high performance team.Trained new and existing installation staff on effective installation techniques and tools.Conducted on-site inspections to evaluate and coach team members regarding quality installations and ensure adherence to safety standards.Practiced and coached behaviors that ensure superior customer service.

Psychology

Psychology