Tekla Witzig Email & Phone Number

Portland, Oregon, United States

Manage development and evolution of B2C/B2B digital customer experiences. • Plan and implement seamless and intuitive experiences across the digital customer journey in partnership and collaboration with the marketing and scrum development teams.• Develop technical and business requirements for new feature development integrations.• Conduct ongoing user research, keep up on industry-leading best practices, continuously optimize the user experience based on data-driven insights, and… Show more Manage development and evolution of B2C/B2B digital customer experiences. • Plan and implement seamless and intuitive experiences across the digital customer journey in partnership and collaboration with the marketing and scrum development teams.• Develop technical and business requirements for new feature development integrations.• Conduct ongoing user research, keep up on industry-leading best practices, continuously optimize the user experience based on data-driven insights, and drive innovation across digital touchpoints. • Facilitate handover of UI/UX functional requirements to platform, QA, and development teams for execution. • Manage team of quality assurance analysts and testers to ensure proper implementation of digital experiences, successful releases, and track bugs and defects. Show less

Portland, Oregon

• Drive continual innovation and optimization of the digital customer experience across global websites utilizing various research and analytics tools including predictive intelligence, AB testing, heatmaps, and user testing feedback.• Cultivate agile working environments using JIRA and Scrum project management framework.• Bridge the communication gap between designers and developers by defining requirements and facilitating QA procedures to reduce errors, increase quality and smooth… Show more • Drive continual innovation and optimization of the digital customer experience across global websites utilizing various research and analytics tools including predictive intelligence, AB testing, heatmaps, and user testing feedback.• Cultivate agile working environments using JIRA and Scrum project management framework.• Bridge the communication gap between designers and developers by defining requirements and facilitating QA procedures to reduce errors, increase quality and smooth the development timeline.• Administer Salesforce Commerce Cloud and manage the e-commerce production life cycle for campaigns, content, merchandising, product launches, and platform upgrades. • Foster learning and development while supporting platform users with complete training and documentation of procedures and processes to ensure consistency. Show less

Portland, Oregon

• Continuous optimization of eCommerce websites within Salesforce Commerce Cloud (formerly Demandware) including site merchandising, ranking, search, sorting and filtering experiences based on user behavior, sales data, and web analytics.• Launch campaigns, and implement maintenance of site content such as brand assets, product images, product descriptions, product copy, etc. • Coordinate A/B testing and ensure outcome is a fully accurate and optimized website experience that enables… Show more • Continuous optimization of eCommerce websites within Salesforce Commerce Cloud (formerly Demandware) including site merchandising, ranking, search, sorting and filtering experiences based on user behavior, sales data, and web analytics.• Launch campaigns, and implement maintenance of site content such as brand assets, product images, product descriptions, product copy, etc. • Coordinate A/B testing and ensure outcome is a fully accurate and optimized website experience that enables ease of purchasing and higher conversion.• Leverage Scrum framework and JIRA tracking systems to find and eliminate bugs, update and improve product data, and gather/organize site improvement requests.• Lead and develop agile and cross-functional team of eCommerce Site Coordinators on a global and regional scale. Show less

Portland, Oregon Area

• Collaborate with Merchandising, eCommerce, and Marketing teams to prepare digital assets, drive digital production schedules and ensure web channels align with brand style standards.• Coordinate website testing, review and approve product data changes to all web channels. • Compile and communicate homepage click/conversion reporting.

• Design, develop, customize, and maintain websites using various Content Management Systems.• Create graphics, logos, and edit/optimize photos for web. • Construct graphical and technical brochures, business cards, posters, flyers, and presentations.

Oregon City

• Administrative support for mental health professionals.• Maintain paper and electronic medical records, respond to and request medical records while ensuring HIPAA compliance.

• Developed responsive websites and setup web hosting for small businesses.• Designed company logos for local businesses.