System Service Representative at IBM Singapore

Managed all of Worldlink’s Proxy, DNS, HTB and Mail servers in Nepal.Managed Proxy, Qmail, HTB , DNS servers of high end corporate clients like embassies and ministries.Coordinated with support and wireless and cable departments regarding server side issues.Provided bandwidth shaping service to wireless and cable clients in Worldlink's network.Managed Cisco routers and switches in district offices, i.e. Points of Presence (POPs) in Nepal.Developed Proxy cache-peering mesh in Worldlink’s entire network in Nepal.Maintained security and firewalls of Worldlink's Linux/FreeBSD servers using IPTABLES, IPFW, IPF and PF. Developed new methods and plug ins for SPAM and Virus filtering in Worldlink’s mail server network in Nepal.Developed authoritative, caching and forwarding DNS servers for Worldlink’s entire network in Nepal.

Served as the Head of computer department at Nagarjuna International College, which is located at Hari Bhawan, Pulchowk. Used to run computer courses and lectures in Windows operating systems, Microsoft Access, Pascal, Visual Basic and Linux/Unix operating systems. Created a Windows 2000 Client/Server architecture network comprising 50 Windows/Linux clients and a Windows 2000 Server running Active directory.

Maintained data, production and sales record for the company in Microsoft Excel and Access. Provided monthly records regarding carpets manufactured, washed, stretched, and trimmed in the company access database.Drafted various documents, drafts and memos for official use in Microsoft word.Prepared chart and payment sheets for number of carpets manufactured and processed in a weekly basis.Exports of carpets grew from 600 m2 to 7000 m2 during tenure at the company.Used internet medium to seek various importers and exporters of carpets in gulf, Europe and America.Helped built a small peer to peer network for the company with Dial-Up internet service.