Tekora Singleton Email & Phone Number

Chantilly, VA

• Supervise, train, and develop preppers, scanner, indexers, reviewer, and quality control employees for project-based jobs on established business rules. Audit completed work to ensure instructions are followed.
• Created and implemented Standardized Operating Procedures for all positions.
• Maintain and develop tracking reports for employee attendance, client inventory, and necessary warehouse supplies.
• Complete daily tracking reports for exceptions, billable images, and forecasting revenue/profitability to ensure our project is meeting its proforma targets.
• Client focused, respond immediately and accurately to client’s needs and requirements.

Alexandria, Virginia

• Audit and review quality data according to existing document processing procedures. Ensure governmental quality regulations are implemented. Utilize a variety of administrative, analytical, and technical methods and.
• Scan and copy large volumes of documents to digitize hard copies for the client. Name files and export folders in Scan to File as dictated by the client. Compile multiple data reports - Tif/JPEG Counts, Bates Capture /.
• Developed Mail Processing Center- Receive mail from 3 locations, check in mail using RICOHTRAC mailing system. Mail is scanned using the Heimann X-Ray Smith’s detection with SmartTech for explosives and then placed on.
• Supervised morning shift- pairing up a Document Specialist with a Quality Assurance Specialist to complete assigned jobs, audited completed work to ensure all instructions are followed accurately, and completed the.

7950 Jones Branch Drive, Mclean, VA 22107

Evaluate and perfect payment requests, evidence of earnings, and inquiries submitted byEmployment Networks (EN) and State Vocational Rehabilitation Agencies. This validationincreases accuracy and timeliness of payment processing, minimizing unnecessary investigationsand withdraws on SSA funds.Analyze employment and earnings information in SSA and Maximus.

* Process damaged paper claims, both transit and performance; which involved investigating any damage and/or quality issues incurred to a roll of paper. A Claim Form, evidentiary photographs, Bills of Lading, and Press Activity Reports are sent via email to the mill responsible and the customer involved.* Integral member in Six Sigma Project (White Waste.

Temporary employment placement firm. Assigned to several companies, where I was responsible for greeting the incoming clients, answering and directing the incoming calls, and maintaining a daily tracking system of incoming mail.

* Reviewed, analyzed, and processed Employment Network (EN)/State Vocational Rehabilitation (VR) Center payment requests to be reviewed by Social Security Administration (SSA).* Performed project data analysis and researched payment and Beneficiary status discrepancies between the project MAXIMUS systems (MAXSTAR & eCMIS) and SSA Ticket-to-Work system.

* Reviewed assigned research grant applications to ensure completeness. Prepared typewritten working drafts of the reviewer’s handwritten comments, while collecting, analyzing, and summarizing data on potential committee members through reviewing scientific publications and searching internet files for individual expertise and fields of publications. *.