With an established reputation in CS-Core NOC Operations and Fault Management, my tenure at Movicel Telecomunicações has been marked by the enhancement of network performance and security. My competencies extend to managing associate employment, enforcing management policies, and delivering comprehensive technical support.The role has honed my expertise in network engineering, including the maintenance and training required to ensure network resilience. At the heart of my professional journey is a commitment to operational excellence, evidenced by my meticulous handling of emergencies and outages and the seamless execution of system upgrades and preventive maintenance.