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Kevin Jensen is listed as Telecommunications Billing Specialist at Jensen IP Analysis, based in Helensvale, Queensland, Australia. AeroLeads shows a matched LinkedIn profile for Kevin Jensen.
Kevin Jensen previously worked as Customer Service Officer at Telstra and IP Data billing specialist at Telstra. Kevin Jensen holds High School/Secondary Diplomas And Certificates from Church College Of New Zealand Alumni.
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I am a telecommunications billing expert. Servicing mainly Telstra Large business and Corporate Clients. I am passionate about providing a unique service that identifies common billing errors and overpayments. Our customers are surprised at the results when we complete a full audit and reconciliation across complex Telstra accounts and services. We often get refunds of more than $50,000 on past errors and mistakes. My goal is to ensure your Telecommunication bills are accurate and only reflect current services and products that are active in the network. We also ensure contract rates are applied correctly across all services. I have over 35 years experience in telecommunications billing and can fix most complex billing disputes that have been ongoing for years. Let us discover what you could be overpaying? Contact us on 0409 481508 or visit https://www.jensenipa.com.au/Below is a list of types of service we can provide. Bill Auditor ✔Identifies common errors ✔Knowledge of t-analyst software✔Identifies roadblocks✔Creates plain English reports ✔Simplifies complexity ✔maps pathways to resolve issues found T-analysts Specialist (Telstra expense management software) ✔Reports analyst ✔Cost centre management ✔Trainer for staff ✔expense manager - monthly/annually ✔experience across complex organisational structures Complex Problem Solver - bill untangler ✔33 years experience in Telstra billing✔extensive knowledge of Flexcab billing system✔understands complex Telstra systems and process✔IP Data specialist for 20 years ✔Worked with the large business across Australia for 25 years Liaison Specialist✔Understands Telstra jargon✔knowledge of escalation pathways✔understands complex Telstra systems and process✔works with you to solve complex issues✔can work with Telstra on your behalf
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Gold Coast Australia
I aim to provide quality bill audits for large to medium Telecommunication Customers. With 33 years industry experience i am well qualified to see trends and pick up areas where money can be saved or where bills are being priced incorrectly. This knowledge will help your business navigate what is often a complex billing experience. These regular audits will save you time and money.
Gold Coast Australia
This was a unique role to provide support to some of Australia's medium to large Enterprise business. In this role I was the interpreter and dispute liaison for some very complex billing issues around company data projects and services. My duties were to primarily resolve complex billing issues and disputes. My knowledge of the process and systems uniquely qualify me to perform quality bill audits which can deliver thousands in cost savings.
Brisbane, Queensland, Australia
Specialised Business billing consultant for the Medium to Large Enterprise customer group with IP Data projects. . Worked with companies across Australia to implement and monitor Data billing projects and services. The role involved ensuring the project charging was processed correctly. Where disputes occurred we would organise a fix in the appropriate systems and process. We performed complex investigations and problem solving for large telecommunication accounts.
Brisbane, Queensland, Australia
Phone enquiries and support for billing to the medium to large enterprise market across Australia. Moved into more complex support issues through back of house roles. Also assisted on the phone enquires from time to time. Assisted with training new team members and support new staff on the various systems and processes in Telstra.
Brisbane, Queensland, Australia
General billing enquiries for the broader residential and small business market. Phone and email correspondence; Dispute management and escalation. Retail customer service phone duties and complaint management.
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Kevin Jensen works for Jensen IP Analysis.
Kevin Jensen is listed as Telecommunications Billing Specialist at Jensen IP Analysis.
Kevin Jensen is based in Helensvale, Queensland, Australia while working with Jensen IP Analysis.
Kevin Jensen has worked for Jensen Ip Analysis and Telstra.
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Kevin Jensen holds High School/Secondary Diplomas And Certificates from Church College Of New Zealand Alumni.
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