Although my strongest depth of knowledge is in Telephony, I have over 20 years experience in IT. My strongest asset is people and vendor management. I have a proven ability of assisting people and organizations in achieving what they need and desire from their technology. Coupled with a strong customer service attitude, this allows me to work confidently with any level of associate or manager in the company.I’ve managed small and large network environments including Blackberry infrastructure, Cisco Voice solutions and Meridian PBXs. I’ve been involved in the commissioning of data centres of various sizes and I’ve managed the associates needed for those operational endeavors to function effectively.Specialties: Project Coordination, Business process analysis, Cisco Voice Solutions, Exceptional Customer Service, Decision making and critical thinking, Advanced Troubleshooting, Vendor Relations, Nortel M1, Structured Cabling, Installations, Integrations and Rollouts.