Telford Burtts Email & Phone Number

What I Do:As a Senior Program and Product Manager with over a decade of experience, I lead global cross-functional teams in the development and delivery of impactful, customer-centric technology solutions. I specialize in creating and executing strategic roadmaps, managing product and program lifecycles, and driving market-leading software launches across diverse sectors, including education, retail, entertainment, health, and media.How I Do It:Customer-Centric Focus: I prioritize customer insights and actively engage with users, international sales teams, and data sources to identify pain points and enhance the user journey. This feedback-driven approach informs product development, ensuring solutions resonate globally.Strategic Market Analysis: I stay ahead of market trends and analyze competitive landscapes to uncover opportunities for innovation, shaping products that deliver meaningful differentiation.Revenue-Driven Opportunities: By aligning features with market demand and user expectations, I identify strategic revenue channels that support sustained product success.Program Roadmapping: I develop comprehensive roadmaps that define clear objectives and milestones, ensuring cohesive alignment with overarching business goals and timelines.Agile Methodology & Team Leadership: I leverage Agile practices to enhance team collaboration, efficiency, and accountability, empowering teams to deliver high-quality outcomes on time.Data-Driven Decision-Making: I utilize analytics to inform strategic decisions, optimize product performance, and foster continuous improvement.Why I Do It:My passion lies in relationship-building, program and product management, and human-centered design. I am committed to transforming complex challenges into growth opportunities and am energized by leading teams and creating products that drive real value for users. My focus on quality, data-driven insights, and continuous improvement aligns with my dedication to advancing innovation and client success.Key Skills and Technologies:Agile Leadership & CoachingFull Program & Product Lifecycle ManagementCross-functional Team LeadershipUX/Product StrategyRoadmapping & Strategic PlanningData Analysis & KPI DefinitionMarket Research & Competitive AnalysisRevenue StrategyTools: Atlassian Suite (Jira, Confluence), Microsoft Office Suite, Analytics & Collaboration Software

Listed skills include User Experience, Content Strategy, Mobile Applications, Digital Media, and 16 others.

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  Central Washington University

  Business Administration, Marketing And Advertising