Telford Burtts Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Promethean, a global leader in interactive displays and lesson delivery software, reaches over 2 million classrooms in 105 countries and generates $400 million in annual revenue. Ranked as the number one brand in the U.S., UK, Ireland, and Germany, Promethean consistently delivers industry-leading solutions. As the Sr. Product Manager for ActivPanel 9 and ActivPanel 9 Premium, I led the firmware and system software development, guiding the launch of these flagship products.I directed cross-functional teams of 30+ engineers, designers, and stakeholders to ensure the successful global launch of AP9, delivering high-quality, integrated hardware and software on time. Managing the program lifecycle for AP9 firmware, I oversaw iterative updates across 35+ systems, enhancing user engagement and securing competitive positioning for two consecutive years.Through investing in automation testing, we reduced manual testing by 60%, accelerating development cycles and enabling a faster time-to-market, which contributed directly to higher ROI. I led a program to transition the Android OS from version 9 to 11 within five months, incorporating key features and security enhancements while maintaining high quality through structured collaboration.Additionally, I devised comprehensive go-to-market strategies, aligning closely with customer success teams to support seamless firmware launches and high customer satisfaction. By analyzing customer journeys and integrating global educator feedback, I refined the product roadmap to improve UX and reinforce our market position. Implementing standardized Agile methodologies optimized team efficiency, strengthened product planning, and fostered greater stakeholder alignment.

Seattle, Washington, United States

Tacoma, Washington

Lead the Kois Center’s digital ecosystem program for evidence-based dental education, including the course website, course registration, payment gateway, healthy mouth app and LMS.Utilized data-driven insights to improve program efficiencies, boosting registration process effectiveness and enhancing access to educational materials.Managed rigorous validation processes for system functionality and reliability, aligning technical requirements across cross-functional teams to meet milestones and deliverables effectively.Championed backend process automation, decreasing manual tasks by 40%, resulting in improved user satisfaction and operational efficiency.Cultivated a high-performance team culture, driving the Kois Center’s educational mission forward through a collaborative and standards-focused environment.

Greater Seattle Area

Led end-to-end program initiatives for mobile and web applications, leading cross-functional teams to deliver high-quality solutions that increased user engagement and conversion rates.Cultivated strategic client relationships, providing guidance and collaborating with stakeholders to deliver innovative solutions that exceeded client expectations, enhancing retention and satisfaction.Aligned program deliverables with business goals and consistently achieving projects that met customer objectives and contributed to a high success rate.Enforced project management best practices to mitigate risks, manage timelines, and control costs, which led to improved project timeliness and adherence to budgets.Led proposal development for new initiatives, contributing directly to business growth and client acquisition.Trained and coached teams in agile best practices, fostering a culture of excellence and improving organizational productivity and efficiency.

Managed the production of educational and entertainment digital content programs, overseeing teams that created original experiences, including “Wise Rides,” “Lungtropolis,” and “Brain 101,” fostering interactive learning and user engagement.Directed live-action and animated video production on health and safety topics, delivering high-impact resources for youth audiences.Coordinated interactive game production for major clients like Hasbro and Disney, ensuring alignment with brand standards and client objectives, and managed up to $700K budgets, consistently delivering on time and within budget.

Managed teams to design and develop flash websites and games for Nick.com and DisneyChannel.com show brands

• Managed creative and production teams to develop rich media advertising units supporting digital campaign initiatives • Consulted as strategic liaison between clients and third party ad serving solutions Point Roll and DoubleClick

Associated Grocers was a retailers' cooperative that distributed full lines of groceries and general merchandise. Founded in 1934, it also provided retail services to independent groceries in Washington, Oregon, Alaska, Hawaii, and Guam. Based in Seattle, it had over 300 members before it was acquired by another cooperative, Unified Western Grocers on September 30, 2007.During my time with Associated Grocers I started as an Account Coordinator working up to an Account Executive. I managed direct mail and in-store advertising and marketing initiatives for several major independent grocers in the Northwest. Accounts including Neighborhood Markets, Red Apple Markets, Market Place, Thriftway Markets, Metropolitan Markets and Larry's Markets.