* Led a containerization project involving teams across the Product Engineering org, migrating 2600+ jobs to run as containers over a period of 3 months.* Adopted Featurebase to gather feedback from Engineering teams about their experiences and needs. Prioritized and delivered on 12 feature requests during Q3 2023 (case study: https://www.featurebase.app/customers/yext).* Established the Rapid Response Team, a rotational team led by an Architect, providing support to Product Engineering teams and addressing arising issues across Engineering Productivity's area. The team consistently responded to support requests within 1 hour, with a 95% close rate.* Brought the Analytics and Data Warehouse teams into Engineering productivity, balancing Product needs with internal stakeholders and driving forward the experience with our Snowflake Data Warehouse.

* Founded the Engineering Productivity group, focused on DevOps/SRE concerns for the Technology organization. Managed 3-4 teams through a leadership team of managers and architects.* Led a migration of 1200+ jobs from an in-house orchestration engine to Nomad, completed within 4 months* Responsible for developer experience and product reliability* Introduced synthetic monitoring across all our products, allowing us to get ahead of incidents before they were noticed by customers* Created a rotation program encouraging engineers across the Technology organization to spend a quarter working in a different group to foster new skills and perspectives

Led engineering for Yext's Pages product, a web publishing pipeline using Go, MySQL, RabbitMQ, Amazon S3. Delivered new features while maintaining reliable publishing and serving.

Lead for development of end-user clients for Spotflux's VPN product. Improved and maintained Windows and Mac clients while introducing iOS and Android apps. Managed the company's support queue and payment portals.

Individual contributor for VMware's VDI product (now VMware Horizon). Took ownership of authentication components, including LDAP and RSA token support. Managed the release process for a minor version.