Teresa Creech Email & Phone Number

Mount Sterling, Ky, Us

Mount Sterling, Ky, Us

Kentucky / Michigan / Ohio / Chevron Account

• Serve as a primary point of contact for all consultants (Approximately 165) reporting to the Kentucky, Michigan, and Ohio AIC Field Offices. Addressing any employment related questions related to on-boarding, benefits enrollment, time/expense entry, payroll, and redeployment. • Complete proactive consultant outreach calls to consultants (30/60/90) day schedule to maintain a sense of belonging to AIC and address any employment/project related concerns/questions they may have. • Review new hire forms from Sales/Recruiters to ensure data integrity, and confirm the consultant’s exemption status and payment are aligned with the rule/regulations set forth by DOL/FLSA. • Responsible for processing any project related changes in HG Comply – HRS System. • Coordinate with Time Keeping group to ensure consultant’s time/expenses are submitted/approved in a timely manner. • Review bi-weekly payroll, and coordinate with the Payroll to prevent/resolve any payroll related issues. • Work with End-Client and Internal Billing Department to address/resolve billing related issues. • Monitor project end dates and work with the Consultant/Sales/Recruiting to redeploy the consultant and reduce attrition. • Work with Account Executives and Clients to obtain updated Purchase Orders/ Statement of Work.• Submit resource terminations in HG Comply – HRS System; and provide pertinent off-boarding information to the consultant. • Gather required documentation/approvals for H1-B Visa (Applications/Transfers/Renewals) and Green Card processing.• Provide employment verification letters as requested. • Assist with travel arrangements for client related travel

Kentucky / Michigan / Ohio / Chevron Account

Serve as a primary point of contact for all consultants/contractor’s (approximately 120) reporting to the Kentucky and Michigan AIC Field Offices.Responsible for facilitating the Sub-Supplier Agreement, Sub-Supplier Profile, W-9, and Statement of Work between AIC and it's Sub-Supplier vendors for the Kentucky/Michigan field offices. Responsible for on-boarding new hires, including but not limited to scheduling drug screens, background checks, and sending out new hire paperwork. Address any questions/concerns related to: on-boarding, benefits enrollment, time entry, expense entry, payroll, and redeployment.Gather / Complete I-9 Employment Verification Form for new hires, as well as submitting in E-Verify.Process any project related changes in MaxHire and Lawson (Manager Self Service). Review/Approve weekly timesheet’s submitted in the Lawson Time Entry System. This includes tracking down missing time and submitting time adjustments.Review/Approve expense reports submitted in the Lawson Expense System. Work with Client Care to address/resolve billing related issues. Monitor project end dates to determine if a consultant/contractor is available to be retained and redeployed.Work with account executives and clients to obtain updated Purchase Orders/ Statement of Work.Submit resource terminations, and provide pertinent information during the off-boarding process.Gather required documentation/approvals for H1-B Visa (applications, transfers, renewals), and Green Card processing.Provide employment verification letters as requested. Assist with travel arrangements for client related travel. Order office supplies.

Ky, Mi, Az

Serve as a primary point of contact for all consultants/contractor’s (approximately 135) reporting to the Kentucky, Michigan, and Phoenix AIC Field Offices.Address any questions/concerns related to: on-boarding, benefits enrollment, time entry, expense entry, payroll, and redeployment.Gather / Complete I-9 Employment Verification Forms for new hires.Process any project related changes in MaxHire and Lawson (Manager Self Service). Review/Approve weekly timesheet’s submitted in the Lawson Time Entry System. This includes tracking down missing time and submitting time adjustments.Review/Approve expense reports submitted in the Lawson Expense System. Work with Client Care to address/resolve billing related issues. Monitor project end dates to determine if a consultant/contractor is available to be retained and redeployed.Administer the Rapid Redeploy Project for the Kentucky, Michigan, and Phoenix field offices.Work with account executives and clients to obtain updated Purchase Orders/ Statement of Work.Submit resource terminations, and provide pertinent information during the off-boarding process.Gather required documentation/approvals for H1-B Visa (applications, transfers, renewals), and Green Card processing.Provide employment verification letters as requested. Assist with travel arrangements for client related travel. Order office supplies.

Eastern Region

Entered and assigned all new job requirements into Webpas (Applicant Tracking System)Formatted candidate resumes, then submitted them directly to our clients via Chimes, Elance, FieldGlass, and Beeline vendor management systems.Monitored and distributed Consultant Availability Reports to Recruiting/Sales Staff.Notified Human Resources and Administration Staff of consultant changes.Ordered office supplies.

Set up next day service for Lexmark’s priority customers using Scopus to extract customer information, issue with printer, and parts recommended to resolve issue. This information was then input into Unimaint to order parts (use of Microsoft Excel) and to dispatch the appropriate Banctec or IBM Servicer. Answered incoming calls from technicians who needed assistance in tracking parts as well as providing first tier responses to questions concerning customer specific needs.Answered incoming calls from customers inquiring about previously placed service calls.Cancelled service calls and parts (use of J. D. Edwards) upon individual request.Monitored error report and fixed any mistakes to ensure next day service was expedited.

Answered incoming breakdown calls from commercial driver’s experiencing mechanical trouble with Ryder leased semi trucks and trailers.Gathered and entered pertinent information (location of breakdown, disabled vehicle information, and leasing company information) into the Siebel (Service Dispatch System).Dispatched a certified service technician to the breakdown scene within 1 hour of the initial breakdown call.Followed up with the service technician at the 30 and 90 minute time intervals to ensure driver was back on the road within 4 hours of reported breakdown.