Technical Writer
CurrentDocumentation for users, developers, customers and sales reps.Knowledge base creation.Use cases documentation.Case studies documentation.
Sep 2020 - Present
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Telmo Ataíde Email & Phone Number
Technical Writer at Your Tech Writers
at
Your Tech Writers
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✓ Verified Jun 2026
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Profile completeness 86%
Current company
Role
Technical Writer at Your Tech Writers
Location
Lisbon Metropolitan Area, Portugal, Portugal
Who is Telmo Ataíde? Overview
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Quick answer
Telmo Ataíde is listed as Technical Writer at Your Tech Writers at Your Tech Writers, based in Lisbon Metropolitan Area, Portugal, Portugal. AeroLeads shows a matched LinkedIn profile for Telmo Ataíde.
Telmo Ataíde previously worked as Technical Writer at Your Tech Writers and Technical Writer at Freelance. Telmo Ataíde studied at Escola Secundária Amélia Rey Colaço.
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Profile bio
About Telmo Ataíde
I’m a technical writer with a background of customer support systems and processes. I love to empower teams in being more efficient and to minimize the effort and time to onboard newcomers.I am experienced in several industries – customer support, software, banking, services – and working remotely under demanding conditions, always focusing on the end-result: saving costs, time and increasing engagement so that teams can focus on delivering.I am proficient in technical writing methodologies and systems to document and catalogue websites, software, mobile app processes and user documentation. I organize easy-to-use online knowledge base solutions, create reference articles, so that users, being clients or team members, can easily achieve their goals.
Current workplace
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5 roles
Telmo Ataíde work experience
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Technical Writer
Freelance
Determine knowledge base structure.Create user guides.Create reference articles.Update software manuals.
Jan 2018 - Aug 2020
Team Leader – Customer Support
Team management.Customer Support trainer.Application development and roll-out.Operations site migration.
Oct 2011 - Apr 2016
Sr. Team Specialist – Operations
Customer Support trainer.Training and software manual creation.Application documentation.Best practices documentation.
Jan 2009 - Sep 2011
Card & Fraud Advisor – Data Management & Operations
Claims and applications documentation and management.Customer database update.Customer support.Organizing and managing back office activities.
Jan 2007 - Dec 2008
1 education record
Telmo Ataíde education
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Escola Secundária Amélia Rey Colaço
FAQ
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What company does Telmo Ataíde work for?
Telmo Ataíde works for Your Tech Writers.
What is Telmo Ataíde's role at Your Tech Writers?
Telmo Ataíde is listed as Technical Writer at Your Tech Writers at Your Tech Writers.
Where is Telmo Ataíde based?
Telmo Ataíde is based in Lisbon Metropolitan Area, Portugal, Portugal while working with Your Tech Writers.
What companies has Telmo Ataíde worked for?
Telmo Ataíde has worked for Your Tech Writers, Freelance, and Grupo Santander.
How can I contact Telmo Ataíde?
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What schools did Telmo Ataíde attend?
Telmo Ataíde studied at Escola Secundária Amélia Rey Colaço.
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