Technical Writer
CurrentDocumentation for users, developers, customers and sales reps.Knowledge base creation.Use cases documentation.Case studies documentation.
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Telmo Ataíde is listed as Technical Writer at Your Tech Writers at Your Tech Writers, based in Lisbon Metropolitan Area, Portugal, Portugal. AeroLeads shows a matched LinkedIn profile for Telmo Ataíde.
Telmo Ataíde previously worked as Technical Writer at Your Tech Writers and Technical Writer at Freelance. Telmo Ataíde studied at Escola Secundária Amélia Rey Colaço.
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I’m a technical writer with a background of customer support systems and processes. I love to empower teams in being more efficient and to minimize the effort and time to onboard newcomers.I am experienced in several industries – customer support, software, banking, services – and working remotely under demanding conditions, always focusing on the end-result: saving costs, time and increasing engagement so that teams can focus on delivering.I am proficient in technical writing methodologies and systems to document and catalogue websites, software, mobile app processes and user documentation. I organize easy-to-use online knowledge base solutions, create reference articles, so that users, being clients or team members, can easily achieve their goals.
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Lisbon, Portugal
Documentation for users, developers, customers and sales reps.Knowledge base creation.Use cases documentation.Case studies documentation.
Lisbon, Portugal
Determine knowledge base structure.Create user guides.Create reference articles.Update software manuals.
Lisbon, Portugal
Team management.Customer Support trainer.Application development and roll-out.Operations site migration.
Lisbon, Portugal
Customer Support trainer.Training and software manual creation.Application documentation.Best practices documentation.
Lisbon, Portugal
Claims and applications documentation and management.Customer database update.Customer support.Organizing and managing back office activities.
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Telmo Ataíde works for Your Tech Writers.
Telmo Ataíde is listed as Technical Writer at Your Tech Writers at Your Tech Writers.
Telmo Ataíde is based in Lisbon Metropolitan Area, Portugal, Portugal while working with Your Tech Writers.
Telmo Ataíde has worked for Your Tech Writers, Freelance, and Grupo Santander.
You can use AeroLeads to view verified contact signals for Telmo Ataíde at Your Tech Writers, including work email, phone, and LinkedIn data when available.
Telmo Ataíde studied at Escola Secundária Amélia Rey Colaço.
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