Telmo Silva Email & Phone Number

With over 15 years of experience in the customer service sector, I have built a diverse and enriching career, holding various roles such as Quality Analyst, Performance Coach, Trainer, Workforce Manager, and Team Leader. What has always driven me is the relentless pursuit of achieving goals, and I was often described by colleagues and supervisors as highly capable, responsible, focused, and effective.My dedication to results consistently allowed me to exceed expectations, tackling challenges with determination and commitment. This daily drive and the will to deliver excellence in everything I do has been the hallmark of my professional journey up until today.More recently, I have embraced a new challenge that combines my passion for technical training with the creation and development of technical content for training in the area of Manufacturing Execution Systems (MES). Since then, this has been my daily routine, fully immersing myself in the fascinating world of Industry 4.0.In this highly technical field, my mission is to translate and simplify complex concepts, ensuring that training sessions are not only understandable but also highly effective. It is a role that demands attention to detail and a continuous elevation of quality standards, something I approach with enthusiasm and dedication.

Listed skills include Microsoft Excel, Online Advertising, Business Strategy, Digital Marketing, and 17 others.

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