• Work with internal product owners, architects, researchers, UX designers, developers, and partners & customers to develop robust, simple solutions to our customers' business challenges• Conduct Market research to identify customer needs and market gaps• Prioritize on the implementation of new features based on user feedback and set specific timelines• Collaborate with cross sales and marketing team to ensure proper positioning of new products• Vet & author customer stories and product requirements to document business challenges and collaborate with other departments to finalize and review with the technology team• Develop exceptional knowledge of our software product and its inner workings• Presentation & internal training of new features to product owners, stakeholders, and our client success managers.(Internal and external users)• Work with products squads to analyze competition & any potential competitive gaps.• Analyze and report on users’ feedback after launching of new features and products to create a continuous improvement plan• Work together with our customer-facing teams to ensure our software is perfectly aligned with our customers’ expectations and goals.• Work directly with Product and Technology leadership to prioritize product backlog, roadmap and execute

At Emeraude Technology Solutions our goal is to help our clients move their business requirements into an effective and efficient IT infrastructure that improve their business value, we aim to achieve this by providing unparalleled IT services matched with satisfaction and excellence.We take a proactive approach to IT and security and take your focus off technology and back unto what matters which is growing your business

Worked with client to understand business needs, use cases, and requirements by conducting interviews, and facilitating product onboarding workshops• Determined customers' needs and desires through market research, and tracking product usability gaps to identify opportunities for improvement• Led product development teams, consisting of Designers, Content Writers, Developers and Quality Assurance groups in an agile product development cycle to facilitate timely iterative delivery• Managed product roadmap and determines feature prioritization based on user / client feedback• Decomposed EPIC Product Backlogs into User Stories with user acceptance criteria’s• Participated in Product ideation, branding, prioritization, design & timeline delivery management• Recommended and contributed to product sales strategies by working with the Sales team• Collaborated with stakeholders at all levels to understanding client’s strategy to ensure technology implementation and roadmap aligns with both long / short term goals

• Gained a deep understanding of the customer need, identified, and filled product gaps and generated new ideas that grew market share, improve customer satisfaction and drive growth• Identified areas that needed improving or updating, and then finding solutions based on intensive research and deep analysis• Researched for product solutions including analysis of internal analytics data, consumer, and competitive analysis, summarizing, and presenting insights to key stakeholders• Liaised with Partners, users and internal stakeholders for optimum design, user research and communications• Produced detailed business requirements documentation including complex scenario mapping based on acombination of qualitative research with quantitative data• Defined user acceptance criteria and critical metrics that define success of the product solution, and continue tomonitor throughout the product's lifecycle• Scope and prioritize activities based on business and customer impact• Led product development teams, consisting of Designers, Content Writers, Developers and Q

• Worked closely with the product manager to develop marketing collateral, sales training support, website content, product presentations, and other material in order to drive demand and adoption of products• Researched about the market and gather information about product competitors and user insights.Develop a marketing campaign from ideation to execution for the assigned products in conjunction with our marketing team• Evaluated promotional plans to ensure that it aligns with product vision and that the message is effectively conveyed.• Coordinated various marketing activities, Road-shows, Campus activations, Back-To-School and other seasonal promo.• Assessed the effectiveness of the marketing campaign on assigned products on a regular basis, and revert to the business on required changes.• Organized the launch of new products and releases of existing products into the market and manage the cross-functional implementation of the plan.• Investigated buyers decision process and collaborated with product manager to formulate product value and its unique selling proposition. *Technical Input: My team’s efforts has accounted for 82.5% percentage growth in Q2, 2014 DSI over Q1, 2014

• Matching the customer’s needs/demands to the right product• Analyzing big data and determining sales potential and inventory requirements.• Exhibiting excellent product knowledge.• Having team meeting and sharing best practice ideas with colleagues.• Working across cross functional team to provide excellent product knowledge• Point-Of-Sales Equipment management and maintenance of display stands as well as brand collaterals • Working with other IT brands like INTEL and MICROSOFT to deepen penetration and market share.