• Boosted billing accuracy & reduced disputes through process improvements.• Ensured regulatory compliance & optimized account management.• Optimized traffic volume in assigned areas, ensuring efficient network operations.• Led the development and implementation of policies for telecommunications services.• Analysed and evaluated telecommunications services, providing recommendations for continuous improvement.• Fostered strong relationships with inter-connect company representatives for collaborative problem-solving.

• Managing and working with regulatory agencies to achieve the company's legal and statutory requirements.• Expanded Topsy Zobo distribution to new locations (e.g., stores, restaurants).• Implemented new quality control measures to ensure consistent taste and quality of Topsy Zobo.• Developed strong relationships with key suppliers to ensure a reliable supply chain for Topsy Zobo ingredients.

- Guided numerous clients in achieving their fitness goals, including weight loss, muscle gain, and overall wellness. - Maintained a high client retention rate through personalized training programs and relationship building. - Developed and delivered specialized training programs tailored to individual health concerns and limitations.

- Provided exceptional customer service to high-net-worth individuals, exceeding sales targets through up-selling and cross-selling strategies. - Resolved customer inquiries, requests, and complaints regarding SIM cards, tariffs, and network issues.

- Managed customer relationships, providing comprehensive information on products and services. - Efficiently handled account opening, maintenance, and transactions.

Tracking, monitoring, and reporting sales related information to help improve efficiency as sales volume increases.Continuous interaction with leads and current clients to ensure their needs have been met, answering any questions they may have, and directing them to the appropriate sales representative as needed.

Facilitate the social, academic, and personal adjustment of students to the residence hall and University.Serve as a positive role model to residents and peer staff members