Testing Center Of Excellence Lead
CurrentResponsible for defining, implementing and measuring best practices for approximately 175 software testers within various delivery teams. Leverage industry recognized frameworks such as TMMi (Testing Maturity Model integration) and ISTQB to identify the tasks required to establishing and maintaining the TCoE. Oversee the work products of test leads and their offshore teams to ensure industry best practices and company guidelines are followed. Review and sign off on test deliverables such as proposals, test plans, testing effort estimates and test strategy documents. Work with vendor account managers to properly staff projects based on customer demand. Create test strategy documents for new programs. Raise testing risks to the program as needed and track them to closure. Coach test leads on testing best practices.Act as an advocate for continuously increasing the TCoE's level of maturity by contributing to discussions with stakeholders or to initiatives as needed. Collaborate with other TCoE members, stakeholders and testing vendors to help define and improve the testing processes used by all testing teams. Conduct process audits on specific testing projects/programs to ensure adherence to the TCoE's standards and address gaps as needed. Create, track and deliver the testing support for my assigned projects. Monitor the testing services provided by partner vendors and take corrective action when necessary. • Work with project teams and partner vendors to maintain proper staffing levels based on each project's forecasted testing demand and budget. Screen testing resources for projects as needed to ensure they are qualified and a proper fit • Review and approve Statements of Work for testing projects ensuring the conditions of work (description, duration & cost) are in line with each projects testing requirements. Manage and monitor vendor costs by negotiating the best rates for the testing resources and services provided.